Zillow reviews

3.4

53% would recommend to a friend

(2,509 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Feb 4, 2015

Pretty great place. Some growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The exec team tries very hard to make employees feel empowered + part of something broader. The company is on track to do phenomenal things. People who work here are smart, motivated and certain teams have incredible cohesion (especially dev teams).

Cons

It can be cliquish within depts/teams -- I.e. certain people manage all forward-facing projects. Immediate management is not always great -- further trainings and support for managers should be provided in teaching them how to encourage great work from their reports. Some work-life practices should be instilled within departments -- Particularly encouragement to take a sick day rather than WFH, regular lunch breaks, etc. This sort of balance needs to be modeled by immediate managers to create a trickle-down effect of a better environment for all.

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Zillow Response
11y
Thank you for the review and the feedback. I definitely agree that we could do a better job of manager training, and this is something that we are working on. Corina (and the whole Learning & Development function) are working on this. Thank you for the comments!
5.0
Feb 2, 2015

Better than I ever could have imagined...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was super nervous when this acquisition between Mortech/Zillow went down but this seriously has to be one of the best places to work in country, let alone Lincoln NE. Perks Include: Game Rooms (Ping Pong, Shuffleboard, Video Games, Golf, Basketball) Catered Lunches (Every Wednesday and special occasions) Free snacks/drinks Laid Back Work Atmosphere (tunes playing through Sonos speakers all day) Great Benefits Work Outings that are really fun Great People Opportunity 2X a year to work on whatever you want to improve company/product Casual Dress Code Encouraged to email anyone from manager to CEO with anything you need

Cons

I'd love to see more accountability between departments, too many issues turn into a "he said she said" type conversations that can get frustrating not only to employees but our customers.

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Zillow Response
11y
I can understand why many folks were worried about the acquisition when it originally happened, but I'm so glad you are really happy with where we ended up together. Zillow's mortgages business is much stronger with Mortech and Zillow Mortgages united. Thx for your feedback about cross department functionality - it's something Jason and Doug are already working on and we'd love any other input you have on how we could do better on that in particular. - Erin Lantz, VP Mortgages
1.0
Jan 29, 2015

Working at Zillow was my worst experience ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall company culture is good in terms of work events, parties, etc

Cons

One random day, I was let go from the company without any explanation or warning as to why. I was a happy, positive, dedicated worker who got along with everyone in the team. If there was a major issue with my performance, it should be have been brought up before but it wasnt . Any feedback given to me during the duration of my work at the company I accepted happily and worked towards fixing it....Without been given an obvious reason for being let go, it feels like there was a bias in place for women in effect here as i was the only women on the team. The environment on the team never fostered 'learning' for me..i was pretty much discouraged to ask any questions by my manager. From the first day i started in the role, there was a female bias already in place which is unfortunate for an otherwise great compnay. I liked Zillow as a company and have always rooted for their success. I am disappointed that they have treated me this way. So i let this serve as a warning for all women entering a product development role at Zillow, based on my experience here.

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Zillow Response
11y
I am sorry things didn't work out for you. We value all employees, including women, and we have been improving the diversity of the team, though we want to see more progress within Zillow and throughout Seattle. In that vein, we are supporting several women in tech organizations such as the Ada Developers Academy, UW Society of Women Engineers, Women in Tech, Geek Girls, and Women Who Code. In any case, thank you for your feedback as we strive to be a quality organization and learn from these experiences. I wish you luck in your future endeavors. - David Beitel CTO, Zillow.com
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