Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,696 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Zillow to a friend and 48% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

54% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 372 reviews)); "Great people and mandatory fun (no joke)!" ((in 231 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 164 reviews)); "Good pay and was remote." ((in 100 reviews)); "Great teammates and company culture." ((in 58 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 88 reviews)); "Zillow thinks big and moves fast which can cause issues and is why there were massive layoffs" ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 62 reviews)); "Upper management may or may not be aware of this, a real shame if they do." ((in 27 reviews)); "Definite favoritism in the sales dept some cheaters" ((in 9 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

54% would recommend to a friend

(2,509 total reviews)

Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 11, 2026

Expanding Responsibilities Without Clear Compensation or Communication

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

• Supportive and collaborative coworkers who genuinely try to help each other succeed. • Opportunity to work with a large client portfolio and gain exposure to evolving products and processes. • Fast-paced environment that builds adaptability and problem-solving skills. • Leadership messaging often emphasizes innovation and customer focus.

Cons

• Responsibilities have expanded significantly due to role consolidation without clear adjustments to compensation or workload expectations. • Compensation does not appear competitive compared to similar Customer Success roles in the broader tech market. • Limited transparency around annual compensation planning, performance metrics, and organizational changes. • Recent layoffs described broadly as performance-related created uncertainty among teams, including newer hires. • High workload and shifting priorities have increased burnout risk and impacted morale across multiple teams. • Employee questions about career progression and compensation are not always addressed clearly or consistently.

Zillow Response

4mo

Thank you for sharing your review. It’s encouraging to hear that collaboration and exposure to meaningful work have been positives for you. We also understand that when responsibilities shift or grow without clear communication, it can create frustration. For current employees who want to share additional context, there are established internal channels available, including confidential options outlined on the company intranet. Thank you for taking the time to provide this feedback.

3.0

Feb 5, 2026

Has become toxic and political

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Stellar remote work environment with ability to come together as a team fairly often. Pay is fair.

Cons

Many AWS transplants have brought over the toxic mentality. You’ll be stabbed in the back and get many fake agreement. Overall lost identity I’d say.

Zillow Response

4mo

Thank you for sharing your review. It’s good to hear that flexibility and the ability to come together as a team have remained strengths. At the same time, comments around trust and team dynamics highlight areas that deserve attention. Our core values are meant to guide how we collaborate and support one another, especially as teams evolve. For current employees, there are established ways to raise concerns, including confidential options outlined on the company intranet. Thank you for sharing your thoughts.

1.0

Sep 10, 2025

Not great, could be so much better

Advisor

Recommend

CEO approval

Business Outlook

Pros

Co-workers are wonderful. And I actually enjoy working with my manager. Splashy Brand name to work for.

Cons

Ever changing monthly goalposts, Claw backs, Poor senior leadership that is extremely out of touch with the market, clients and general market conditions. Company is trying so hard to move "up market" and is firing many current long time paying customers to cater to larger teams. Also, ramming down new products that do not work functionally and charge top dollar. Churn is extremely high with clients and employees. Employee morale is at an all time low. It's really a shame. Buyer beware.

Zillow Response

9mo

Thanks for sharing your experience. It’s clear something isn’t landing the way it should be, and we appreciate you shining a light on it. We take feedback like this seriously and would love the chance to learn more — feel free to reach out at careers@zillowgroup.com, or you may report a concern anonymously through AllVoices.

Viewing 286 - 288 of 2,509 Reviews

Jobs at Zillow

Growth Specialist, Preferred

Director, Public Policy

Transaction Management Associate

Sr. HR Business Partner

Senior Manager, Preferred

Zillow

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Reviews by job title

Expanding Responsibilities Without Clear Compensation or Communication

Has become toxic and political

Not great, could be so much better

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