Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,696 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at Zillow to a friend and 48% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

54% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (40) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 372 reviews)); "Great people and mandatory fun (no joke)!" ((in 231 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 164 reviews)); "Good pay and was remote." ((in 100 reviews)); "Great teammates and company culture." ((in 58 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 88 reviews)); "Zillow thinks big and moves fast which can cause issues and is why there were massive layoffs" ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 62 reviews)); "Upper management may or may not be aware of this, a real shame if they do." ((in 27 reviews)); "Definite favoritism in the sales dept some cheaters" ((in 9 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

54% would recommend to a friend

(2,509 total reviews)

Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Aug 11, 2025

Awesome team held back by bad leadership decisions

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Talented peers at the individual contributor level who genuinely care about the work and support one another. Many front-line team members are collaborative, creative, and committed to helping customers, which can make day-to-day work rewarding despite leadership challenges.

Cons

Senior leadership in this org is out of touch and unqualified. The VP has no experience in this type of role, is easily swayed by flattery, and often greenlights misguided strategies from those who know how to play to her ego. Recent team restructuring promoted some of the least effective leaders into more senior roles. The new head of the strategy team, the most critical retail group, is a chronic micromanager who masks a lack of subject matter expertise with pointless busywork and constant berating. The VP either enables this behavior or turns a blind eye, neither of which reflects strong leadership. Overall, this leadership team fails to inspire, misaligns with ZG Core Values, and erodes trust in the direction of the org.

Zillow Response

10mo

Thank you for taking the time to leave a review. Your perspective matters and we appreciate you sharing it. We know that growth looks different for everyone, and your feedback gives us valuable insight into how that experience is landing across teams. One of our core values is Own It — which means being accountable for our impact and constantly looking for ways to improve. If you’re open to continuing the conversation, we’d welcome your input at careers@zillowgroup.com; or you can share concerns anonymously through AllVoices.

2.0

Jul 13, 2025

Decent Company

Project manager

Recommend

CEO approval

Business Outlook

Pros

The benefits offered are exceptional, with health insurance that provides excellent cost and coverage. We also partner with one of the top fertility specialists in the industry, and you can enjoy unlimited DTO, subject to your manager's approval.

Cons

The culture within the organization has become toxic, largely influenced by the employee services organization, often referred to as human resources. This group is responsible for shaping the company culture, yet many of its members exhibit behaviors that can be quite detrimental. They tend to be accusatory and are quick to assign blame rather than fostering collaboration and seeking solutions. It is unfortunate to witness how this department drives away valuable talent.

1.0

Jun 29, 2025

Terrible Leadership

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, team members are cool

Cons

Leadership is terrible Reorged too many times Toxic Managers

Zillow Response

10mo

Thanks for being candid about your experience at Zillow. We take feedback like yours seriously — it’s what helps us keep improving and shaping a stronger culture. We appreciate you being part of building a better workplace with us.

Viewing 289 - 291 of 2,509 Reviews

Jobs at Zillow

Growth Specialist, Preferred

Director, Public Policy

Transaction Management Associate

Sr. HR Business Partner

Senior Manager, Preferred

Zillow

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