Ziply Fiber reviews

2.3

35% would recommend to a friend

(184 total reviews)

27% positive business outlook

Ziply Fiber has an employee rating of 2.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ziply Fiber employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

184 reviews
5.0
May 2, 2025

Could Be Worse

Recommend
CEO approval
Business Outlook

Pros

Work life balance and low stress

Cons

Lack of organization and accountability

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Ziply Fiber Response
1y
Thank you for taking the time to share your review, and for being a valued member of the Ziply Fiber team for nearly ten years. We're glad to know you appreciate the work-life balance and low-stress environment—both are essential to fostering a healthy, high-performing team. We also value your honest feedback regarding organization and accountability. As a company committed to continuous improvement, we take these insights seriously. Your input helps us stay true to our values of Genuinely Caring, Empowering You, and Earning Your Trust. Thank you again for your dedication and for contributing to the culture we’re building at Ziply Fiber, we’re grateful to have you on the team. If you have more thoughts you'd like to share, feel free to email us at Ziplyfeedback@ziply.com.
2.0
Apr 17, 2025

Commercial sales is a joke

Recommend
CEO approval
Business Outlook

Pros

Position is mostly remote. It’s a paycheck. Other wise it’s a complete headache.

Cons

Any job in the sales team will cause you to shave years off your life. Unless you’re absolutely desperate don’t do it. Everything they tell you is a lie. Maybe 5 out of 50 people hit quota and only half your sales will install causing you to get commissions taken back. This is is true for all business sales.

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Ziply Fiber Response
1y
Thank you for sharing your experience. We're glad you found value in the flexibility of the role, and we appreciate you taking the time to provide feedback. At Ziply Fiber, we hold ourselves to high standards and are committed to supporting our sales teams with the tools, transparency, and collaboration they need to succeed. While performance expectations are part of any sales environment, we understand that systems and processes must also support those goals. We continue to invest in refining our sales tools and improving cross-departmental communication. Your feedback will be shared directly with our Commercial Sales leadership team for further consideration. Thank you again for your perspective and for your time with Ziply Fiber. If you would like to share further feedback, please email us at Ziplyfeedback@ziply.com
3.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good product and servicing under developed areas and lots of company opportunities

Cons

Not much training but depends on leadership

avatar
Ziply Fiber Response
1y
Thank you for sharing your experience as a Mid-Market Account Executive at Ziply Fiber. We're glad to hear you recognized the strength of our product and our commitment to expanding service in underserved areas. We also appreciate your honest feedback about training. You're right— new AEs are presented with a large amount of information in a short time. In response to your feedback and feedback from others in this role, we overhauled our onboarding process last fall, extending training across a 90-day period to provide a more manageable and effective learning experience. Our goal is to give new AEs the tools to make their first sale faster without feeling overwhelmed. We’ve introduced a weekly training checklist, completed jointly by Sales Managers and Trainers, to ensure consistency across the team. Ultimately, we want to create a supportive environment where our people can succeed, which requires continuous improvement. Appreciate the feedback! If you have any further feedback, please reach out to us at ZiplyFeedback@ziply.com.
Viewing 37 - 39 of 184 Reviews

Glassdoor has 195 Ziply Fiber reviews submitted anonymously by Ziply Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Ziply Fiber is right for you.