Ziply Fiber reviews

2.3

35% would recommend to a friend

(184 total reviews)

27% positive business outlook

Ziply Fiber has an employee rating of 2.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ziply Fiber employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

184 reviews
3.0
Mar 31, 2025

EH

Recommend
CEO approval
Business Outlook

Pros

Steady work. Everyone needs internet service.

Cons

Frustrating management. Violates the union contract often.

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Ziply Fiber Response
1y
Thank you for your review and for your many years of service at Ziply Fiber. We’re glad to hear you value the steady nature of the work—providing essential internet service is something we take great pride in, and it’s made possible by dedicated team members like you. We understand that working in a union environment comes with clearly defined processes. If concerns arise, there are formal steps outlined in the collective bargaining agreement that can be followed to help address them. We encourage employees to use these channels so matters can be reviewed and resolved appropriately. At Ziply Fiber, we’re committed to upholding our values of Genuinely Caring, Empowering You, Innovation and Improvement, and Earning Your Trust. Thank you again for your feedback and continued contributions.
5.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, independent, no micromanaging.

Cons

Could pay better, feel uncertain with sale pending.

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Ziply Fiber Response
1y
Thank you for your thoughtful review and for being a valued member of the Ziply Fiber team for over six years. We’re glad to hear that you appreciate the flexibility, independence, and work-life balance your role provides—these are priorities we’re proud to support. We understand that transitions can bring some uncertainty, and we remain committed to open communication and stability throughout any change. Thank you again for your dedication and for sharing your experience. We’re glad you’re here.
4.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for income goals

Cons

Door to door outside sales

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Ziply Fiber Response
1y
Thank you for your review! We’re glad to hear you see strong earning potential in your role—our Direct Sales team plays a key role in connecting customers to fast, reliable fiber service. We know door-to-door sales can be challenging and appreciate the dedication it takes. At Ziply Fiber, we’re committed to supporting our teams and living our values of Genuinely Caring, Empowering You, and Earning Your Trust every day. Thank you for all you do.
Viewing 124 - 126 of 184 Reviews

Glassdoor has 195 Ziply Fiber reviews submitted anonymously by Ziply Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Ziply Fiber is right for you.