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      Ziply Fiber

      Engaged Employer

      Ziply Fiber reviews

      2.3

      35% would recommend to a friend

      (184 total reviews)

      27% positive business outlook

      Ratings by demographic groups

      Ziply Fiber has an employee rating of 2.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ziply Fiber employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      184 reviews
      1.0
      Nov 27, 2021

      Stay away

      Fiber network technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Job position is a union position - The team and supervisors are nice - The position is work from home (only after being forced to make it work from home because it would have otherwise been a serious health risk for no reason other than "we have always been in office")

      Cons

      - There is no hiring for this or most other union positions which makes it pretty awful beingleast senior - Set working hours that are based on seniority and a large majority of the shifts being closing, weekends and likely working all holidays - Supervisors are paid to quite literally do nothing. They don't know the job, don't have a firm grasp on policies or processes, and don't know how to help you with any situation directly relating to the job. - CEO and company vision seem to be build out fiber Network everywhere they can which results is all positions paying far below market average

      avatar
      Ziply Fiber Response
      4y
      I appreciate your feedback. Ziply took ownership of the pacific northwest region 18-months ago and focused on creating a new culture where everyone feels valued and respected. We continue to fill vacancies and add more union and non-union roles while expanding the fiber network. Your experience does not represent the Ziply culture that we aspire to create. I am available to talk off line in person if you would like to discuss further.
      5.0
      Nov 18, 2021

      A good foot in the door for sales

      Dsr-dirsect sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team is very supportive and will help you out with any questions you may have.

      Cons

      Customers are still under the impression that we're still frontier, and won't work with our system until we assure them we're not them.

      avatar
      Ziply Fiber Response
      4y
      Thank you for your feedback. The sales and branding departments are working hard to increase the Ziply Fiber brand recognition. Ziply is committed to providing a refreshingly great customer experience.
      5.0
      Oct 15, 2021

      Love the Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Currently working remote, and love it. The company is still working out kinks from taking over Frontier, but overall I love getting up and going to work every day. Growing pains are a newer companies norm, but they overcome them very quickly. Happy with my company and my career.

      Cons

      Frontier takeover has been rough.

      avatar
      Ziply Fiber Response
      4y
      Thank you for your feedback. Ziply is working hard to make numerous system and process improvements. Like many companies, we're doing our best to keep our employees safe during these uncertain times.
      Viewing 157 - 159 of 184 Reviews
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      ReviewsZiply Fiber reviews

      Glassdoor has 195 Ziply Fiber reviews submitted anonymously by Ziply Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Ziply Fiber is right for you.