Ziply Fiber reviews

2.3

35% would recommend to a friend

(184 total reviews)

27% positive business outlook

Ziply Fiber has an employee rating of 2.3 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ziply Fiber employee rating is 36% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

184 reviews
5.0
Oct 5, 2021

Love the culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at places like Amazon and Microsoft. The culture here is so collaborative and inclusive. When things go wrong - and sometimes they do - our leadership is not trying find fault or find someone to blame. They are looking constantly how to make things better for our customers and our employees.

Cons

It is a frugal environment - like a start up. The company is not spending a lot on things that don't matter to customers but they may matter to employees. If you work well in that environment and understand that mode... it won't bother you a bit.

avatar
Ziply Fiber Response
4y
Thank you for your feedback. Ziply conducts routine employee surveys and takes action on the information. We'll seek ways to improve communication about the actions being taken .
3.0
Sep 16, 2021

N/a

Recommend
CEO approval
Business Outlook

Pros

Love my supervisor and my team

Cons

Salary has been horrible, seeking employment elsewhere.

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Ziply Fiber Response
4y
Thank you for your feedback. Ziply took ownership 20 months ago and assumed all of the processes the previous ownership had in place. Since then numerous improvements have been implemented including the total compensation package for employees. I am available to discuss with your privately if you are interested. Robert, Senior Manager Talent Acquisition & Labor Relations
3.0
Sep 7, 2021
Recommend
CEO approval
Business Outlook

Pros

New company, trying to save a sinking ship. I give them credit for putting the money in for new technology and down the road I hope it pays off.

Cons

It's not easy saving a sinking ship, most days are rough.

avatar
Ziply Fiber Response
4y
Your response is appreciated. You can be certain the Ziply Fiber future is brighter than ever. Customer satisfaction improves month over month as a result of refreshingly great customer service from the Ziply team. Fiber network expansion continues while critical upgrades and improvements are made.
Viewing 160 - 162 of 184 Reviews

Glassdoor has 195 Ziply Fiber reviews submitted anonymously by Ziply Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Ziply Fiber is right for you.