Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,197 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Zoom Communications to a friend and 52% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

62% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 284 reviews)); "great benefits and stock options (RSU's)" ((in 192 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Good work life balance since I started" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 81 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 48 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "There is no training or guidance whatsoever, only yelling and blame." ((in 9 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 1, 2024

Zoom is ok at best

Cx account manager

Recommend

CEO approval

Business Outlook

Pros

Cool name in tech, meeting platform is decent

Cons

A lot of growing pains with this company, leadership,is lost, product is mediocre, a lot of sketchy stuff goes on in the background…

Zoom Communications Response

Thank you for sharing your feedback and for being a part of the Zoom team for over two years. We're glad to hear you appreciate our name in the tech industry and our meeting platform. We take your feedback about growing pains, leadership, and product quality seriously. Continuous improvement is a priority for us, and your insights are noted. If you're open to discussing your experiences in more detail, please reach out to us at engagement@zoom.us. Thank you again for your dedication and contributions to Zoom.

5.0

Jun 27, 2024

Really enjoyed my time there

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good pay, fully remote for most locations, generally good WLB

Cons

Meetings are often very late (eg 8 PM Central) if you need to collaborate with teams in China. Can be high pressure with tight deadlines at times. Poor performance review process makes it hard to move up.

Zoom Communications Response

Thank you for sharing your experience at Zoom! We’re delighted to hear that you enjoy being a Zoomie with a good work-life balance. Your feedback highlights our commitment to creating a flexible, supportive, and unified work environment where you can balance life seamlessly. We understand your concerns about late meetings and the pressure from tight deadlines. Your feedback on performance reviews and meeting times is noted, and we appreciate your insights as we continually work to provide a balanced and efficient workplace. If you have any further suggestions, we would love to hear from you. Please feel free to reach out to us at engagement@zoom.us. Thank you again for your dedication and contributions to Zoom. We look forward to your continued success with us.

2.0

Jun 25, 2024

Zoom 2024

Snr. manager

Recommend

CEO approval

Business Outlook

Pros

RSUs are generous and platform is impressive

Cons

Very chaotic with little medium term planning causing unnecessary uncertainty. Too slow to make hard decisions

Zoom Communications Response

Thank you for sharing your experience at Zoom. We acknowledge your outlooks about the work environment. Your feedback is important to us and is noted. If you have any further insights or suggestions, please feel free to reach out to us at engagement@zoom.us. Again, we appreciate the time you took to share your perspective and appreciate your contributions to Zoom.

Viewing 403 - 405 of 2,001 Reviews

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Senior Financial Analyst

Head of Search & AI Visibility

Machine Learning Engineer

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Zoom Communications

Zoom Communications reviews

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Ratings by demographic groups

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Zoom is ok at best

Really enjoyed my time there

Zoom 2024

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