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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Feb 4, 2026

Good work, questionable work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zoomies care about their work and work hard. Beloved product, easy to explain what I do to family and friends

Cons

Work life balance is not good: long meetings late at night due to work with overseas teams and a general culture of interrupt anybody at anytime by calling them even for non urgent questions

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Cutting edge tech, in demand products, and new features are churned out constantly.

Cons

Work culture is very toxic. It's a competition who can work more.

avatar
Zoom Communications Response
4mo
Thanks for sharing your feedback. It’s great to hear you valued Zoom’s innovative product suite and rapid pace of development. Your experience also highlights the importance of balancing drive and delivery with a healthy, sustainable work culture, both of which are essential to long-term success and employee well-being.
1.0
Feb 2, 2026

worst exec team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i don't know if there are pros.. ICs are probably the best...

Cons

honestly, some of the top execs lack strategy... there's a strategy team but no one knows what they do... they don't bring value and probably worst human beings if you end up working with them

avatar
Zoom Communications Response
4mo
Thank you for sharing your experience. It’s good to hear that you found value in working with individual contributors at Zoom. While every team operates differently, your perspective shows the importance of clarity, alignment, and leadership accountability, especially within strategy functions. Feedback like this is essential to improving internal trust and operational effectiveness.
Viewing 43 - 45 of 1,983 Reviews

Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.