employer cover photo
employer logo
employer logo

Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,989 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The offer pretty decent benefits.

Cons

Zoom used to have a great culture, but they hired extremely bad management and have created a very tonic culture. They were a company that cared about their employees, now they just want to cast blame and target employees they want to get rid of because of personal vendettas they don't put people in a position to thrive or treat them like people. There's a few small groups that are good but upper management just wants to cast blame and rule by fear. they literally said "if you don't like the management style leave" not "oh that sounds tonic that should be fixed" They care more about their managers than the techs who keep things running. I was doing the work of 4 people for almost a year and doing 14 hour days 7 days a week. No such thing as work life balance here... Everything Eric said and promised was a lie. oh and you try to stand up and say "I'm not implementing this because of security vulnerabilities" they punish you for it.

1.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work, where people were proud to work for a company with great teammates and brand recognition.

Cons

C level decisions are based on fear. Data user legal issues and AI challenges need to be fixed. Requiring return to work (WE ARE ZOOM), lay offs, and firing a leader who is outperforming the company are not instilling confidence in leadership.

3.0
Aug 5, 2023
Recommend
CEO approval
Business Outlook

Pros

decent pay and RSUs, which is changing.

Cons

-Horrible leadership -Horrible culture -no more perks -CEO is not who he once was Company is doing exactly what Elon did except they don’t have the guts to be as transparent as he was. They are worse than Elon

Viewing 64 - 66 of 1,989 Reviews

Glassdoor has 2,185 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.