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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)
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Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Brand name looks good on a résumé Some talented colleagues who try to support each other despite the environment Good compensation

Cons

Toxicity runs deep. Leaders tolerate and even perpetuate inappropriate verbal communication and degrading behavior. Managers often speak to team members in ways that are dismissive, demeaning, and lacking basic respect. Management showed no empathy whatsoever. Conversations felt inhumane at times—there was no sense of support, psychological safety, or even professional courtesy. HR is unresponsive and ineffective. When issues are raised, they either minimize them or push them aside, creating a culture where employees feel unprotected. There has been a steady exodus of talent, both voluntary and involuntary. Many high performers have left, and others were pushed out, leaving teams stretched thin and morale at rock bottom. Burnout is rampant. Workloads increase while leadership provides little clarity or support.

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Zoom Communications Response
8mo
Thank you for sharing your experience. It’s clear that strong peer support and brand recognition were positives in your role. It's unfortunate that the other aspects of your experience were not to your expectations. Please reach out to engagement@zoom.us if you have any other suggestions or feedback for us.
3.0
Sep 28, 2025

-

Recommend
CEO approval
Business Outlook

Pros

Good place to work during the pandemic

Cons

Too much overselling and high quota

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Zoom Communications Response
8mo
Thanks for your review. It’s great to hear that your time at Zoom during the pandemic was positive overall. Your note on high quotas and sales expectations highlights the challenges that can come with periods of rapid growth and shifting market dynamics.
4.0
Sep 23, 2025

Good Salary

Recommend
CEO approval
Business Outlook

Pros

Good Salary for beginners and WFH

Cons

Limited Opportunity For Career Growth. Need to explore interanally.

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Zoom Communications Response
8mo
Thanks for sharing your experience. It's great to hear that the compensation and flexibility supported your early career. Wishing you the best in your future endeavors.
Viewing 82 - 84 of 1,983 Reviews

Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.