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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,988 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Sep 28, 2025

      -

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work during the pandemic

      Cons

      Too much overselling and high quota

      avatar
      Zoom Communications Response
      8mo
      Thanks for your review. It’s great to hear that your time at Zoom during the pandemic was positive overall. Your note on high quotas and sales expectations highlights the challenges that can come with periods of rapid growth and shifting market dynamics.
      4.0
      Sep 23, 2025

      Good Salary

      Billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Salary for beginners and WFH

      Cons

      Limited Opportunity For Career Growth. Need to explore interanally.

      avatar
      Zoom Communications Response
      9mo
      Thanks for sharing your experience. It's great to hear that the compensation and flexibility supported your early career. Wishing you the best in your future endeavors.
      4.0
      Sep 22, 2025

      Quick ramp up is expected in terms of learning /settling into a role

      Online marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. A remote work model that empowers employees with trust and autonomy. 2. Talented pool of individuals to work with collaboratively

      Cons

      1. Remote work model can also make one feel disconnected from team culture and miss social connections 2. The management style left room for improvement in terms of team support and coordination. Sometimes, it took weeks to get a 1:1 with direct manager.

      avatar
      Zoom Communications Response
      9mo
      It's great to hear that the remote model and strong peer collaboration created a sense of autonomy and a fast-paced learning environment. At the same time, it's unfortunate that your remote experience has been less than positive. If you have further feedback or recommendations, we encourage you to reach out to engagement@zoom.us.
      Viewing 88 - 90 of 1,988 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,184 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.