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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,992 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

There is great culture and has very competitive salary benefits

Cons

There are frequent lay offs

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Zoom Communications Response
11mo
We’re glad to hear you’ve found the culture and compensation at Zoom to be strong. As with many companies navigating a shifting tech landscape, periods of change can bring challenges. Your feedback helps underscore the importance of maintaining stability while continuing to support our teams.
3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from Home, Drink your own champagne with own products. Constantly got new products, add ons

Cons

Keeps reducing employee's benefits and reducing healthcare benefits

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Zoom Communications Response
11mo
It’s good to hear you valued the flexibility of remote work and the opportunity to use the company’s own products. Like many fast-evolving companies, ongoing changes in structure and benefits can create mixed experiences. Your perspective highlights the importance of balance during times of growth and transformation. We wish you all the best in your future endeavors.
5.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote, love my team and the product is interesting and innovates quickly

Cons

Typical large company issues around processes

avatar
Zoom Communications Response
11mo
It’s great to hear that you’ve found strong connections with your team and enjoy working on a fast-moving, innovative product. It’s understandable that in a larger organization, navigating processes can sometimes be a challenge, but it’s good to know you’re finding value in your work.
Viewing 115 - 117 of 1,992 Reviews

Glassdoor has 2,188 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.