Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,189 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 49% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 277 reviews)); "great benefits and stock options (RSU's)" ((in 200 reviews)); "Most people are great and collaborative." ((in 139 reviews)); "Pay is good and competitive; generous with promotions." ((in 82 reviews)); "Good work life balance in this company" ((in 75 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 54 reviews)); "No 401k match but that's it" ((in 22 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "Career growth" ((in 9 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 5 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Apr 10, 2025

Good Perks - Culture check needed

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Great perks Great pay Work-life balance

Cons

Growth is stagnant (unless money counts) No mental stimulation - innovation in IC roles

Zoom Communications Response

1y

Thank you for sharing your experience. We're glad to hear you appreciated the perks, compensation, and work-life balance at Zoom. We understand your feedback about career growth, innovation opportunities, and management quality, and appreciate you taking the time to give us advice. Wishing you the best in your next chapter!

5.0

Apr 8, 2025

Awesome Company

People experience partner

Recommend

CEO approval

Business Outlook

Pros

Remote work, Work life balance & Benefits

Cons

Frequent changes in the organisation

Zoom Communications Response

1y

We’re glad to hear you’re enjoying the remote flexibility, work-life balance, and benefits at Zoom. We understand that frequent changes can feel overwhelming, and your suggestion to better pace and communicate those transitions is appreciated. Feedback like this helps us continue improving the employee experience—thank you for sharing it.

2.0

Apr 4, 2025

Toxic culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good.

Cons

Some leaders are dictators and irresponsible.

Zoom Communications Response

1y

We’re glad to hear you experienced good work-life balance during your time at Zoom. We also take your concerns about leadership seriously. Creating a respectful and accountable workplace is essential, and feedback like this helps us identify what's important to our employees. Thank you for sharing your perspective, and we wish you all the best in your future endeavors.

Viewing 163 - 165 of 1,993 Reviews

Jobs at Zoom Communications

Director, Strategic Sourcing & Category Strategy: Enterprise Technology

Workplace Experience Lead

Account Executive - State & Local Government

Staff Infrastructure Engineer (IAM and Cloud Services)