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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,983 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      May 17, 2017

      Everything it's made out to be

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -People care about you first -Delivering happiness to clients is CEO's mission -Leadership team empowers you to be successful -No micromanagement -Fast growing company -Happiness crew plans monthly/quarterly events -Best product in the market -Fun sales process -Utilize product everyday -Optimistic/Energetic environment -People are loyal -Incredible benefits package -Training/on-boarding is well organized

      Cons

      -No 401k match -No tuition reimbursement -Many sales applications to learn -Still a startup company so learn as you go

      5.0
      May 15, 2017

      Business Development Rep / Previous SDR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture to care about yourself, each other, and your customers. Company events are a blast. The people you work with on daily share industries best practices and want to see everyone successful. Plenty of opportunities to grow!

      Cons

      Currently there is no matching 401k

      5.0
      Apr 4, 2017

      Always Delivering Happiness

      Senior technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome company culture Supportive management Good pay and benefits Product is solid, so it is easy to sell and support Lots of opportunities to learn and engage with senior product engineers Hard work is acknowledged publicly to others in the company The company wants the employee to be happy so that they can make the customers happy

      Cons

      As with any customer service job sometimes customers get angry, but it is rewarding to try and deliver happiness to those types of customers as well. Occasional paid weekend shifts are expected Remote offices don't have as much opportunity for advancement or movement within the company.

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      ReviewsZoom Communications reviews

      Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.