Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,189 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 285 reviews)); "great benefits and stock options (RSU's)" ((in 196 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Working remote has been good for work life balance" ((in 86 reviews)); "Pay is good and competitive; generous with promotions." ((in 83 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 56 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 20 reviews)); ""There is no 401k match"" ((in 20 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 8 reviews)); "Managers have favoritism." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Skip to content Skip to footer

Notifications

Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 20, 2025

Good people, poor leaderships

Sales

Recommend

CEO approval

Business Outlook

Pros

There are nice ICs and line managers, comps are ok and still relatively remote friendly compared to other companies

Cons

Senior leadership team is not in touched with their employees. The culture is changing and layoffs or silent layoffs happening on an annual or bi-annual basis leading to job insecurity.

Zoom Communications Response

We’re glad to hear that you appreciated working with great colleagues, found compensation fair, and valued the flexibility of remote work at Zoom. We understand your outlook on leadership disconnect, cultural shifts, and job security due to ongoing reorganization. If you’d like to share more, feel free to reach out at engagement@zoom.us. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.

3.0

Feb 20, 2025

Used to be great place to work

Event manager

Recommend

CEO approval

Business Outlook

Pros

Fully Remote Stock Options Bonus Great work/life balance

Cons

Many Changes in management No real sense of leadership with the revolving door of folks coming in and quickly out

Zoom Communications Response

We’re glad to hear that you appreciate the fully remote work, stock options, bonuses, and work-life balance at Zoom. We understand your concerns about frequent management changes. Your feedback about ensuring leadership understands the roles of customer-facing employees before making staffing decisions is valuable. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us.

4.0

Feb 19, 2025

Great place to learn and adapt to change

Senior manager

Recommend

CEO approval

Business Outlook

Pros

- Good Pay. - Solid Product/Platform. - Most colleagues are very helpful and encouraging. - Remote working in most Asia locations.

Cons

- Limited Recognition for your work and achievements. - Frequent organisational strategy and structure changes (almost every quarter).

Zoom Communications Response

We’re glad to hear that you appreciate the pay, solid product, supportive colleagues, and remote work flexibility in many Asia locations. We understand your perspectives about limited recognition and frequent structural changes. Your advice about leadership engaging more with mid-level managers and frontline employees is valuable. Thank you for your ongoing contributions.

Viewing 214 - 216 of 1,993 Reviews

Jobs at Zoom Communications

Account Executive - Workvivo

Software Development Engineer

Zoom Communications reviews FAQs

Reviews Zoom Communications reviews

Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good people, poor leaderships

Used to be great place to work

Great place to learn and adapt to change

Jobs at Zoom Communications

Zoom Communications reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Zoom Communications

Zoom Communications reviews FAQs