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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Jan 17, 2025

      Not what it used to be

      Linux systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I first joined Zoom in 2021, there were a lot of pros about the company. Stock price was high, employee perks were nice, and the overall culture was great. As an employee you felt taken care of and respected. Working remotely was the norm, and the workload was reasonable.

      Cons

      With changes in upper management and direct management, the philosophy of personal time became non-existent. My team would work sometimes seven days a week to deliver on extreme deadlines. Policies were put in place that didn’t allow production changes until after working hours, which meant that after working a full day, you had to get back on later to work more. Projects were never organized or tracked properly, and everything became a top priority all at once.

      avatar
      Zoom Communications Response
      1y
      We appreciate your perspective on how your experience at Zoom evolved over time. It’s great to hear that you initially felt valued, supported, and enjoyed the culture, perks, and work-life balance. We understand your outlook on the increasing workload, changing policies, and the pressure of deadlines. Your feedback on trusting teams and prioritizing is useful. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      5.0
      Jan 16, 2025

      Good

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture. Good people. Good vision

      Cons

      Long hours. Work can be redundant

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you value the culture, people, and vision at Zoom. We understand your outlook about the long hours and the perceived redundancy of some work. Your feedback is valuable. Thank you for your ongoing contributions. We're glad you're a Zoomie!
      5.0
      Jan 15, 2025

      Great

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love working for zoom. Culture and product too notch.

      Cons

      None as of yet. No cons

      avatar
      Zoom Communications Response
      1y
      We’re thrilled to hear that you love working at Zoom and appreciate the culture and product. It’s wonderful to know that you have no cons to mention and feel positively about your experience. Your encouragement for management to keep up their efforts is appreciated. Thank you for your ongoing contributions, we're glad to have you as part of the Zoom team!
      Viewing 241 - 243 of 1,995 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.