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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,996 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Jan 3, 2025

      Great place to work

      Head of x
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very smart people who are eager to collaborate and support. Everyone focuses on common goals, making Zoom great. Extreme transparency from Executive team.

      Cons

      Career advancement can be limited Execs are perhaps too transparent

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciate the collaborative and supportive environment at Zoom, as well as the transparency from the executive team. We understand your feedback about the limitations in career advancement and the potential challenges of extreme transparency. Your insights are valuable as we strive to balance openness with fostering growth opportunities for all employees. Thank you for your ongoing contributions. We love having you as part of the Zoom family!
      5.0
      Jan 3, 2025

      Enjoyed

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the people are great, would recomend

      Cons

      Being made redundant, not ideal

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you had a positive experience with your colleagues and would recommend Zoom. Your feedback is both understood and appreciated. Thank you for your contributions during your time with us. We wish you the best in your future.
      3.0
      Jan 2, 2025

      Good

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment and great peers. Managers are good in CS, which helps a lot your day to day!

      Cons

      Not aligned with cross functions, which causes confusion and stress.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you value the flexible work environment, supportive peers, and effective managers at Zoom. We understand your concerns about the lack of alignment across functions and the challenges it creates. Your feedback is important as we work to improve collaboration and reduce stress for our teams. Thank you for your ongoing contributions. If you have additional suggestions or concerns, feel free to reach out to us at engagement@zoom.us.
      Viewing 256 - 258 of 1,996 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,192 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.