Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,194 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 294 reviews)); "great benefits and stock options (RSU's)" ((in 187 reviews)); "Most people are great and collaborative." ((in 135 reviews)); "Good work life balance in this company" ((in 84 reviews)); "Pay is good and competitive; generous with promotions." ((in 83 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 52 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "No 401k match but that's it" ((in 17 reviews)); "Career growth" ((in 10 reviews)); "Favoritism is rampant." ((in 5 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,998 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Dec 15, 2024

Product Focused, fast paced

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

positive culture, opportunities for advancement

Cons

Can be stressful at times

Zoom Communications Response

1y

We’re glad to hear that you value the positive culture and opportunities for advancement at Zoom. We understand that the fast-paced environment can sometimes be stressful. Your feedback is valuable as we work to balance innovation with maintaining a supportive atmosphere. Thank you for your ongoing contributions. We're glad you're a Zoomie!

5.0

Dec 15, 2024

Love working with Zoom!

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

Great pay, benefits, and work life balance

Cons

The current tech climate with layoffs is uncertain so I am worried it won’t last forever

Zoom Communications Response

1y

We’re delighted to hear that you enjoy working at Zoom and value the great pay, benefits, and work-life balance. We understand your concerns about the current tech climate and the uncertainty it brings. Supporting our employees during these times remains a priority, and we are committed to navigating these challenges thoughtfully. Thank you for your ongoing contributions and dedication.

2.0

Dec 12, 2024

late night meetings, urgent projects, slow growth

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

- hybrid work - challenge me to balance multiple project priorities - challenge my perseverance with high workload and pressure

Cons

- slow career growth - leadership is pushing for changing priorities and aggressive deadlines - late night meetings and weekend deployments

Zoom Communications Response

1y

We’re glad to hear that you value the hybrid work model and the opportunities to manage multiple priorities and challenges at Zoom. We understand your outlook about slow career growth, shifting priorities, deadlines, and the impact of late-night meetings and weekend deployments. Your feedback is valuable as we continually work on improving career development pathways for our teams. Thank you for your dedication and contributions over the years. If you’d like to share more, feel free to reach out to us at engagement@zoom.us.

Viewing 265 - 267 of 1,998 Reviews

Jobs at Zoom Communications

Account Executive - Workvivo

SMB Account Executive - Workvivo

Head of Customer Success Transformation