ZoomInfo reviews

3.8

72% would recommend to a friend

(2,223 total reviews)
avatar

Henry Schuck

76% approve of CEO

62% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Co-workers - really smart and nice. Would love to work with many of them again, and hope that I do. Culture used to be pretty fun.

Cons

CEO/ founder didn't know when to let go - not a great leader, really bad at managing. Makes it clear he thinks he's smarter than you. Paranoid, and thinks he can trick people. Lots of issues at the executive level - company is on its 5th engineering leader in 5 years. People get hired for one job, then told the job is changing majorly (sometimes this happens between when the sign the offer letter and when they start), then fired for not being able to do a job they never interviewed for, would never have wanted, and had never done before. CEO plays lots of favorites as well. Company keeps changing direction, reacting instead of planning. Competitors are beating it left and right. Commute is lousy, no matter where you're coming from, and it's not on an public transportation. Exec team is always screaming about "profits!", but refuses to accept that they'd make money if they were willing to invest some - in people, advertising, etc. CEO seems to hate marketers - hires and fires them at will, seems to feel the same way about PR, product managers, etc. Only likes sales people and engineers - the ones who bring him money, and the ones who build the things he can sell. I'm still in touch with friends there, and people are quitting left and right now that the job market's better. I deeply regret exercising my options here - money down the drain.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people. My peers in marketing are experienced, fun, and whip-smart. Colleagues, even those long gone, have continued to be supportive of one another in ways I've not seen at other companies. The networking is amazing. Although it may also be trauma bonding.

Cons

Marketing is always the scapegoat here and will always get hit hard when there are layoffs. In early summer 2025 they laid off nearly the entire product marketing team - from 26 people to 2- and "replaced" them with AI. Morale never recovered, the messaging has never been clearly communicated since then, and the worst part is CEO Henry Schuck went on a podcast to brag about it. Talk about out of touch. In the entire time I worked there, marketing leadership was sorely lacking. There has never been clear direction. This is still a problem with the new CMO, who is both heavily involved at a micro level and yet opaque about important things the whole department should know. And now the constant trimmings... Er, layoffs... no -- "exits" -- have gotten even more extreme. We're just wholesale replacing standard, strategic marketing positions and even teams with agencies. Which is quite a look for a billion dollar company. It might be worth it to work here for 6 months or a year if you can manage for the experience and connections, but the constant strategic switch-ups and looming inevitability of layoffs will wear you down. And soon you'll be looking for an escape route so you can say "you can't lay me off, I quit."

2.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I work with some of the best people I've ever worked with. Zero drama, professional, and genuinely enjoy working with one another.

Cons

CEO is a joke. He's caught up chasing the next shiny thing with no strategy.

Viewing 406 - 408 of 2,223 Reviews

Glassdoor has 2,271 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.