ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
avatar

Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 17, 2026

Fun workplace with strong work ethics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work ethics and fun

Cons

nothing as such right now

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay if you work hard, AE work life balance is great, getting through SDR ranks is going to be very hard now with the recent 20% RIF. Wouldn't recommend accepting any Mid Market SDR Job.

Cons

Becoming a very competitive market and ZoomInfo is losing market share

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ZoomInfo Response
2d
Thank you for the balanced perspective. We're really glad AE management and work-life balance are landing well. That reflects a lot of intentional work on the team's part. Your concerns about the SDR experience are important to us. We've recently made some significant and exciting improvements to our SDR career pathing to offer structured growth and deep learning opportunities. We're clear-eyed about the market challenges you mentioned, and we're working hard on our platform and go-to-market strategy to meet them head on. We appreciate your feedback and wish you the best. – Steven Bryerton, ZoomInfo SVP of New Business Sales
Viewing 4 - 6 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.