ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 9, 2026

Not as expected.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast paced. AI everything. Good teammates. Great sales team.

Cons

constant pivots. CEO's volume. still run like a little startup. Rough around the many edges. Stock is in free fall.

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ZoomInfo Response
2d
Thank you for being direct, and your kind words about your teammates and our internal AI adoption strategy. Your "constant pivots" criticism is heard, and while some of that is genuine responsiveness to a fast-moving market, we also know that pivots without enough context or communication can feel destabilizing rather than strategic. On the stock, we're not going to sugarcoat market realities, but we do believe in the trajectory we're building toward. We're sorry the experience didn't match what brought you here, and we'd welcome the chance to understand more about where we fell short. Feel free to reach out to your HR business partner or your direct manager if you'd like to discuss further. My door is always open as well. – Chad Herring, ZoomInfo CHRO
Viewing 10 - 12 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.