ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 25, 2022
Recommend
CEO approval
Business Outlook

Pros

The product is fair for US info - for the rest of the world it is useless.

Cons

This is a great place to work to loose your spirit and soul. Looking to move everything and everyone to the East where labour is cheap. Each department is working in silos - no one cares about the other, just about team goals. Get ready for meetings that start at 6:00 AM and end at 10:00 PM across the world any everything in between - hopefully work/life balance isn't on your priority list. Many of my colleagues left - there is a constant change in headcount. Sales team members change like socks.

1.0
Apr 27, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Currently, no pros team is under huge pressure. 2. All Pros and Benefits were stripped out from the team. 3. Shift, Cabs, and shift allowance were gone for most of the employees. 4. Best part of Pros is they threaten some of the employees they are going to strip their benefits in the name of performance.

Cons

After the recent recruitment of Managers and TLs, the team is under heavy pressure. All the benefits were stripped from employees and shifts were changed without team knowledge and he's giving orders to the team to obey for it. The senior manager doesn't care about employees and their opinions. He's behaving kind of a dictator. He doesn't care about the process and doesn't know the process and his goons as well. They don't know how the Product or Software company will work. They trying to bend the Zoominfo rule and policy for their own selfish. Trying to implement their BPO style of work. Zoominfo will give first preference to their employee and but now these goons implement all torturing kinds of work. Whatever we ask they will say cost-cutting, management decision and culture. The Senior Manager trying to cut the Indian team from the US management and trying to run it in BPO style and torturing employees. If no one looks into this issue soon most of the employees in the Data Research team will leave and it will become Zoominfo BPO and these goons will do typical worst Indian management. These guys are not fit for the organization and soon they will spoil Zoominfo reputation.

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ZoomInfo Response
3y
Thank you for taking the time to leave feedback. As a growing team, we are bound to have challenges, but all our leaders and team members are receptive to feedback and we are ready to grow and get better together. We measure engagement monthly with pulse polls, and we have an annual engagement survey that we deploy to the whole organization that informs our yearly culture planning. From this survey, each manager is given an overview of their department-level results as well as coaching on how to both make improvements and leverage their strengths. Regarding benefits, Zoominfo provides the best in class benefits to its employees. There are changes happening always in those policies to keep up the parity between various teams and align to industry standards related to their job profiles. We aim to build high-functioning teams with empowered individuals who feel confident and supported in hitting their numbers. I’m disappointed that your experience is not positive. My door is always open to discuss any feedback. Please reach out to me if you have any additional thoughts on how we can do better. Venky Ramasubramanian, Vice President, Engineering and India lead
1.0
May 15, 2020

No professional integrity

Recommend
CEO approval
Business Outlook

Pros

You can bring dogs to the office

Cons

Bad practices are allowed and implemented on a regular basis. Mangers aren't accountable for nothing. They aren't afraid to use the phrase "somebody is going to get fired" on every project who doesn't meet schedule.

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ZoomInfo Response
5y
Thank you for your feedback, we are always looking for ways we can improve. If you would like to reach out to us at employee.experience@zoominfo.com we would like to understand any specifics that we might be able to address to improve our workplace. We thank you for your time at Zoominfo and wish you well!
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Glassdoor has 2,264 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.