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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,216 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 20, 2023

      Zoominfo - India (Please don't join customer success or experience team.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zoominfo adds more value to its employees especially the Abroad opportunities. Zoominfo as a company is very good for the product development, data science and research team. Zoominfo gives good shift allowance and takes care of the employees with the health insurance. If you are thinking to be in Zoominfo for the long term, then being a "Yes man", should not be innovative, creative or principle oriented.

      Cons

      Zoominfo-India has got a poor customer experience team. The employees are treated like 80's system( very old age mindset). Zoominfo India-Chennai office has got very narrow minded employees, especially the customer experience team where they take everything personally and it is all politics. The Customer Success team should be very good-looking and must be "Yes man" only then you will be able to survive. There are people who got fired because they are not good-looking. The employees may work day and night, overtime and hardworking but they won't be recognised if they are not Brahmins(Note: Applicable only for customer experience team). For the longer run, Zoominfo will not value your hardwork, they take things personally, mainly the managers, TL and the Director. So be careful, they can taunt, make fun of you and make you a mess but you cannot utter a word for those actions.

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to leave feedback. As a growing team, we are bound to have challenges, but all our leaders and team members are receptive to feedback and we are ready to grow and get better together. We at Zoominfo, pride ourselves on having open culture and encouraging diversity. We are growing fast with team members from various companies. ZI employees from various industry facets bring innovation and growth. As a global organization working closely with our global peers outside India, our mantra is “one team, one dream” which gets reflected in our actions to ensure teams across geographies work well together seamlessly. Customer excellence is a single goal that we relentlessly work towards. We have teams who are integrated as part of their global teams. Our hiring process is also well vetted out, with multiple discussions. Every employee is valued and in every possible way, contributing to the “data innovation” journey we are on. Thanks for your comments valuing our innovative products and employee benefits. I'm sorry you have had bad experiences in ZI. I can assure you we take all the feedback seriously, review it with the relevant teams, and put up actions to address it. Should you ever feel like having a discussion in strict confidence, I am just a phone call/Slack away. Venky Ramasubramanian, Vice President, Engineering and India lead
      1.0
      Aug 9, 2020

      The Worst

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      N,othing, left after a few months.

      Cons

      Unethical business practices. Pressure to sell that leaves many burned out. Horrible company culture. They don't care about employees.

      avatar
      ZoomInfo Response
      5y
      Thank you for your feedback, we are always looking for ways we can improve. We will continue to strive towards doing our best to provide an exceptional employee experience and we thank you for the time you spent with us. If you would like to reach out to us at employee.experience@zoominfo.com we would like to understand any specifics that we might be able to address to improve our workplace.
      1.0
      Apr 1, 2024

      Worst Manager

      Research specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with worst data research manager

      Cons

      Until we have a change in the senior manager, this team will never have the opportunity to grow in this company. Earlier, the data research manager pressured by taking things personally. But this manager is pressuring by giving lectures. Only he will talk and will not let others talk. I have seen my peers from other teams having a lot of fun and working with enjoyment. Current data research manager is doing only after seeing reviews that too its a waste of time. Feeling so biased by the way he is conducting sessions. He wants only freshers and treating them well while people asking for growth he will not even allow to talk. He will keep meeting and he will only talk. His appraisal percentage is the worst and we all know he is playing with our lives. He wants only ppl with a lower salary and talking to researchers and brain washing them, saying he will be very happy if they get a better opportunity and leave the company.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience and want to assure you that your concerns are being taken seriously. At ZoomInfo, we strive to foster a supportive and inclusive work environment where every team member feels valued and empowered to grow. We understand the importance of effective leadership in driving team success, and we regret that you feel your experience with your current manager has fallen short of expectations. We want every member of our team to feel motivated and fulfilled in their role, and we are dedicated to hosting regular connects between employees and leadership. We encourage you to reach out to your Human Resources Business Partner to discuss your concerns in more detail to help us improve. Thank you for bringing your concerns to our attention.
      Viewing 1756 - 1758 of 2,216 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,264 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.