ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Feb 26, 2021

Avoid if you value mental health

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck if you need one. There are some great, smart people here, and my direct management team was excellent. The product is top shelf.

Cons

ZoomInfo is a boiler room that uses fear and intimidation over engagement and inspiration to motivate their employees. As other reviewers mentioned, there was a layoff at the beginning of the pandemic to set the tone for everyone that nothing is more important than work, and the company does not care what else is going on in the world. Employees are stressed out and the feedback internally is the company is “tone deaf”. Revenue and stock price are all that matters at ZoomInfo. If you aren’t willing to sacrifice work/life balance you don’t belong here. For example, the company will advertise “unlimited vacation”, which sounds great. Then you get in the door and learn that the first and last week of every month are “blackout periods” where you can’t take time off, so there goes half the year. If you don’t hit your numbers every month, get ready to be put on plan; so really, don’t even think about taking time off. Not to mention that everyone there is overworked to begin with, so if you do take time off there is a guilt factor that someone else, who is already stretched beyond bandwidth, has to cover for you. Another example is the obnoxious, unproductive 8am “stand up” calls they insist upon, that serve no function other than to get you in front of your computer. You have kids homeschooling because of the pandemic and you need to make sure they’re off and running? Too bad. Get to work, slacker. Compassion is for losers. Don’t be fooled by the cut-and-paste employer responses on all these negative posts saying how they care about improving employee engagement and prompting reviewers to email them at a general mailbox. The company breeds a culture of stress and fear so why would anyone send a critical email to a general mailbox? Should they just make the subject line “fire me”? Besides, these issues are not new – the negative reviews all say the same thing and stretch back over a year – read them all, you’ll see a theme. Clearly, these are not issues the company is willing or able to correct.

2.0
Feb 23, 2021

No work life balance

Recommend
CEO approval
Business Outlook

Pros

Co-workers are good. People in the team help to get work done

Cons

Too much pressure on the employees to get work done. There is no point in bringing a software life cycle process if all deadlines are overwritten by upper management.

avatar
ZoomInfo Response
5y
The levels of pressure at ZoomInfo are high. The environment we operate in, ie: growing through COVID, growing through success, isn’t a good fit for everyone. The kind of employees we are looking for are people that will help us be better, people that will work with us to build the structure for improvement, efficiency, and overcome challenges. ZoomInfo has put tools in place to give us insight into where we can adjust, and we rely on our employees to adopt those tools and work to improve. An important part of the ZoomInfo culture is creating an open door environment. We need employees that will speak up, come to me, the CEO, or any senior leader and talk to us about where we are going wrong and how we can improve. Leadership is well aware that our employees are the reason for the company’s success, many senior leaders are people who started in the company and grew into their roles. Getting Stuff Done is part of our values and culture, and is to be embraced. -Nir, Chief Technology Officer
Viewing 1816 - 1818 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.