Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,252 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 228 reviews)); "Culture is great and they promote from within." ((in 167 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 117 reviews)); "Good pay and my life changed a lot after joining here." ((in 94 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 77 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 38 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,204 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,204 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Nov 18, 2025

Amazing place to grow your career and work with smart people

Director

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is a fantastic company to be part of. The leadership is transparent, the culture is energetic, and the company genuinely supports employee development. I’ve had the chance to work on impactful projects, collaborate with highly skilled teammates, and continuously upskill myself. The compensation and benefits are competitive, the work environment is structured yet flexible, and there’s a real sense of ownership in every role. The company invests heavily in technology and tools, which makes daily work efficient.

Cons

Like any fast-growing organisation, things move quickly and you need to adapt — but that’s also what makes it exciting. If you’re someone who enjoys challenges and growth, ZoomInfo is an excellent place to build your career.

5.0

Nov 13, 2025

Best Place to Work and Truly Employee-Centric Company

Research specialist

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is absolutely one of the best places to build your career! The company truly puts employees at the center of everything it does. Leadership and HR are approachable, supportive, and always open to new ideas and feedback. I love how ZoomInfo is not only embracing AI technologies but also helping employees upskill and grow along with these changes. There’s something new to learn every day, and the culture of collaboration and encouragement makes work both exciting and rewarding. I genuinely feel proud and happy to be part of such a forward-thinking organization!

Cons

None at the moment, it’s been a great experience so far!

ZoomInfo Response

6mo

Thank you for sharing such thoughtful feedback and for growing your career with ZoomInfo. It's great to hear that you feel supported by leadership and HR and that our focus on AI and up-skilling is showing up in your day-to-day work. Creating a collaborative, encouraging environment where people can get to impact fast is exactly what we aim for. Thank you for being part of the team. – Brandon Tucker, ZoomInfo Chief Data Officer

4.0

Nov 12, 2025

Great place to work!!

Automation engineer

Recommend

CEO approval

Business Outlook

Pros

1. Work-life balance 2. Benefits 3. Gifts 4. Resources 5. Friendly-management

Cons

1. Hike 2. Micro-managing sometimes 3. No travel benefits

Viewing 1909 - 1911 of 2,204 Reviews

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Jobs at ZoomInfo

Principal Software Engineer

Principal Software Engineer

Customer Solutions Analyst II

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Amazing place to grow your career and work with smart people

Best Place to Work and Truly Employee-Centric Company

Great place to work!!

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Jobs at ZoomInfo