ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)
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Henry Schuck

76% approve of CEO

63% positive business outlook

Reviews by job title

472 reviews

Reviews about "Compensation"

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3.0
Apr 9, 2026

Good for a year or less, then LEAVE

Recommend
CEO approval
Business Outlook

Pros

-good company to have on the resume -decent learning opportunities -amazing colleagues, not management

Cons

-office is in the middle of no where Waltham, MA -certain teams have special privileges, but the same quota as the rest, making it difficult to hit quota. -leadership are LIARS. they get joy manipulating their workers. They tell one person something, and someone else something else. - favoritism at its finest, different quotas for different people based on politics. -quota is month to month. you hit quota 2 days early? congrats. now start working towards next month. -no quota relief if you take vacation (if you miss a few days for vacation there's no way you're hitting that month) -overtime is almost required in order to hit quota. So have fun commuting to Waltham, working overtime, then commuting home every day. -8 AM start time. you're required to be sitting at your desk and dialing by 8 am, so you better get to the office at 7:30 / 7:45, and start annoying prospects at 8am -MICROMANAGING!!! you'll be slacked if you don't make a dial for 15-20 minutes. why haven't you dialed lately, whats going on? -working hours - 8AM - 4:30PM with a STRICT 30 minute lunch (you will also be slacked about this too) -no clear promotion path. so many people are waiting to become an AE, but they don't need any -they'll mess up your compensation, then make you wait another month to receive it, so you're living off a VERY SMALL salary for a month. -no company culture, no holiday parties, lunches, or after work events. you go, work, and leave. they would prefer if you did not make friends, this was used against myself.

2.0
Mar 29, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

- Good product to sell - Great resume builder - Nice new office

Cons

Where do I begin - so much is wrong here. My mental health had never been worse - Unrealistic quota expectations for outbound sales team. Very difficult to attain for those that do their job correctly (no cheating) - Politics. Some teams/reps cheat and have access to resources/loopholes that others do not. When those outside that select group try to do the same thing, they get into trouble. Unfair and toxic that management knows about the cheating but refuses to address it because it makes the company money. - No work life balance. Cannot hit quota without copious amounts of overtime and zero quota adjustment for days off. Reps scared to take time off. - Churn and burn culture. In the month since I’ve left, several of my peers have also left or gotten fired. PIP culture. No one is valued - Low pay for the amount of work, effort, energy needed to hit our quota

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ZoomInfo Response
3mo
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We take concerns about fairness, employee well-being, and workplace culture seriously. We appreciate you taking the time to share your perspective and wish you the best in your next chapter. – Chad Herring, ZoomInfo CHRO
1.0
Mar 19, 2026

Company in Crisis

Recommend
CEO approval
Business Outlook

Pros

Despite company valuation taking a nosedive and overall lack of company direction, the core data offering is still sound.

Cons

Increasing workloads for increasingly less pay due to targets ballooning to unrealistic levels, coupled with a commission structure and compensation that was always well below industry standards, have made ZoomInfo untenable for any self-respecting sales rep.

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ZoomInfo Response
3mo
While we always appreciate candid perspectives, we respectfully disagree with this characterization of our sales organization. The reality is that we have proactively lowered quotas across nearly every segment — and this follows a round of reductions the year prior as well. We also took deliberate steps to simplify our compensation and commission structure to make it more transparent and easier to understand. Beyond that, even underperforming AEs finish at or above their OTE, which is genuinely rare in any sales organization and speaks to how seriously we take the financial wellbeing of our team. Our directors and VPs are in front of customers and on calls with their teams for the vast majority of their day. That hands-on culture is something we take pride in and actively reinforce. We hold ourselves to a high standard, and we are always open to honest dialogue. If you'd like to share more specific feedback, I'd encourage you to connect with your HR Business Partner or reach out directly. – Steven Bryerton, ZoomInfo SVP of New Business Sales
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