ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Dec 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Good technology experience. The scale and type of challenge is the only saving grace for working in Zoominfo engineering. Given that, the company is stuck in 2000s. The tech culture and landscape has transformed over the past decade and it seems Zoominfo has no idea of that. The senior management always says that talent is most precious for the company but tries to save pennies and loses engineers every quarter.

Cons

Not family friendly, Low value business, Autocratic CEO, No work from home, no flexible hours. You are expected to be in office at 9 everyday. And this is Waltham where to get there during peak hour you will have to spend average 1.5 hours.

2.0
Aug 20, 2013

Confusing and unfair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were some nice people

Cons

Was introduced to the company as being a fun, laid-back company but was told after only 2 weeks that I wasn't socializing enough with co-workers even though I didn't know anyone and was focusing on learning my job. Was told I could make hours be 8:30-4:30 and was then reprimanded for doing so. Then told to make new hires feel welcome and tell them how great it is to work there. Was told by other employees that I was being treated unfairly. It was the most awkward job I've ever had.

1.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with your peers. Made some actual lifelong friends while commiserating over how we were treated while working here. Your colleagues will be your one and only life raft and somehow ZoomInfo continues to land incredibly smart, resilient people with a good sense of humor (unless they are director+).

Cons

Senior leadership across organizations has absolutely no vision, emotional intelligence, or basic humanity. Instead of developing a marketing strategy for the second half of the year, leadership sent out a Google form to the entire org that essentially said “we don’t know, what do you think we should do?” This place has zero intellectual safety. They want employees in a constant state of fear so you have no time or energy to think about anything except working harder to keep your job. And thats exactly what you should do if you care about not being exited without warning.

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ZoomInfo Response
1mo
I truly regret that your ZoomInfo experience felt this way. The recent restructuring in sales and marketing has been tough for many, and those decisions were exceedingly difficult, not made lightly, and by no means a reflection of the talent of the people impacted. We care deeply about fostering strong teams, thoughtful communication, and a respectful workplace. We appreciate your recognition of the talented colleagues you worked alongside and your willingness to share candid feedback. Thank you for everything you have done for ZoomInfo and best of luck in your next chapter. – Dennis Sevilla, ZoomInfo CMO
Viewing 271 - 273 of 2,215 Reviews

Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.