ZoomInfo reviews

3.8

73% would recommend to a friend

(2,215 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 9, 2026

Good for a year or less, then LEAVE

Recommend
CEO approval
Business Outlook

Pros

-good company to have on the resume -decent learning opportunities -amazing colleagues, not management

Cons

-office is in the middle of no where Waltham, MA -certain teams have special privileges, but the same quota as the rest, making it difficult to hit quota. -leadership are LIARS. they get joy manipulating their workers. They tell one person something, and someone else something else. - favoritism at its finest, different quotas for different people based on politics. -quota is month to month. you hit quota 2 days early? congrats. now start working towards next month. -no quota relief if you take vacation (if you miss a few days for vacation there's no way you're hitting that month) -overtime is almost required in order to hit quota. So have fun commuting to Waltham, working overtime, then commuting home every day. -8 AM start time. you're required to be sitting at your desk and dialing by 8 am, so you better get to the office at 7:30 / 7:45, and start annoying prospects at 8am -MICROMANAGING!!! you'll be slacked if you don't make a dial for 15-20 minutes. why haven't you dialed lately, whats going on? -working hours - 8AM - 4:30PM with a STRICT 30 minute lunch (you will also be slacked about this too) -no clear promotion path. so many people are waiting to become an AE, but they don't need any -they'll mess up your compensation, then make you wait another month to receive it, so you're living off a VERY SMALL salary for a month. -no company culture, no holiday parties, lunches, or after work events. you go, work, and leave. they would prefer if you did not make friends, this was used against myself.

2.0
Mar 29, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

- Good product to sell - Great resume builder - Nice new office

Cons

Where do I begin - so much is wrong here. My mental health had never been worse - Unrealistic quota expectations for outbound sales team. Very difficult to attain for those that do their job correctly (no cheating) - Politics. Some teams/reps cheat and have access to resources/loopholes that others do not. When those outside that select group try to do the same thing, they get into trouble. Unfair and toxic that management knows about the cheating but refuses to address it because it makes the company money. - No work life balance. Cannot hit quota without copious amounts of overtime and zero quota adjustment for days off. Reps scared to take time off. - Churn and burn culture. In the month since I’ve left, several of my peers have also left or gotten fired. PIP culture. No one is valued - Low pay for the amount of work, effort, energy needed to hit our quota

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ZoomInfo Response
3mo
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We take concerns about fairness, employee well-being, and workplace culture seriously. We appreciate you taking the time to share your perspective and wish you the best in your next chapter. – Chad Herring, ZoomInfo CHRO
2.0
Mar 17, 2026

Used to be good....

Recommend
CEO approval
Business Outlook

Pros

I would say it's not the worst when it comes to consistency half over half with renewals for the most part,

Cons

- Abysmal commissions - Upward mobility has completely dried up unless you're a favorite - The type of sales company that will stretch to find any other means to get you to go the extra mile outside of relatively decent additional earning spiffs. - No additional monthly/ quarterly, yearly, etc, bonuses for going above and beyond if you do. You make base and commission and for the most part, that's it for the majority of the entire year.

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ZoomInfo Response
3mo
Thank you for sharing your feedback. We know compensation, growth opportunities, and recognition have a major impact on the employee experience, and we appreciate you taking the time to share your perspective. We're committed to offering market competitive compensation packages designed to reward performance and drive results. We believe our investment in our sales organization reflects that commitment. – Stephen Antuna, ZoomInfo SVP of Account Management
Viewing 274 - 276 of 2,215 Reviews

Glassdoor has 2,263 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.