ZoomInfo reviews

sales culture of carrot-dangling, duplicity, bait and switch, and just outright lies. Wreck-less decision making by executives on the TalentOS and emerging products team that inevitably will roll downhill to you. This is one of those orgs that sees zero rep participation towards quota and sales leadership makes empty promises that they can’t keep to investors just like they do to their employees in a futile and foolish attempt to cover their bums and line their pockets and decides the answer is to increase quota and money machine will just go BRRRR. They will cheat you out of your bonuses. Offer retention bonuses to keep you from accepting offers and then fire you for example, so not only did they keep you but they didn’t actually have to pay you, or they’ll just deny that they owe you any commissions you were promised. If you are going to work here, expansion and renewals is the place to be. ZI does have a pretty good strategy when it comes to being sticky and new logo acquisition costs are just too high and it seems the focus has been drawn away in a more hostile economic environment. But if you just have to work at a data broker and you’re a hunter, look for a more agile series A to come in with a better solution at a better price. Welcome back to 2008!

ZoomInfo tends to focus on the tactical at the expense of the strategic - the "urgent" at the expense of the "important". And a lot of work is integrating with different teams, typically from different acquired companies, and this can lead to a lot of CYA and finger pointing where it doesn't always feel like we're all on the same team.