Is Zurich Insurance a good company to work for as a Customer Service Representative/Data Analyst?

Customer Service Representative/Data Analyst professionals working at Zurich Insurance have rated their employer with 4.4 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Zurich Insurance employees being 4.0 out of 5 stars. Search open Customer Service Representative/Data Analyst Jobs at Zurich Insurance now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Data Analyst interview questions at Zurich Insurance .

Does Zurich Insurance pay Customer Service Representative/Data Analyst employees well?

Customer Service Representative/Data Analyst professionals rate their compensation and benefits at Zurich Insurance with 4.0 out of 5 stars based on 32 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/Data Analyst salaries at Zurich Insurance.

What are the top reviewed jobs at Zurich Insurance?

Underwriter (82) , Intern (79) , Business Analyst (47) , Project Manager (45) , Internship (36) , Manager (35) , Analista (32) , Actuarial Analyst (26) , Analyst (26) , Claims Handler (25) , Customer Service Representative (23) , Claims Adjuster (22) , Senior Underwriter (22) , Data Scientist (20) , Analista Pleno (19)

What are the pros of working at Zurich Insurance according to real employee reviews?

"Zurich has a good benefit of an extra weeks leave if you keep your leave balance under 15days by the 31st January" ((in 208 reviews)); "People I work with everyday are great and very professional." ((in 186 reviews)); "Flexibility and good work life balance" ((in 150 reviews)); "Good Technical Environment and Colleagues" ((in 95 reviews)); "Great working environment and a lot of available courses provided for self" ((in 50 reviews))

What are the cons of working at Zurich Insurance according to real employee reviews?

"bad management and organisation within the firm" ((in 101 reviews)); "Low Pay and disregard for staff wellbeing" ((in 59 reviews)); "Bad managers to lead staff" ((in 40 reviews)); "Career progression may be slow." ((in 29 reviews)); "existent (unless your face fits!) and good work is only acknowledged if senior management have left enough room for you in the allotted annual bonus scheme." ((in 23 reviews))

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Zurich Insurance

Zurich Insurance Customer Service Representative/Data Analyst reviews

4.4

92% would recommend to a friend

(32 total reviews)

Mario Greco

87% approve of CEO

57% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Work/Life balance

4.4

Culture & values

4.0

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

Customer Service Representative/Data Analyst employees have rated Zurich Insurance with 4.4 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Customer Service Representative/Data Analyst professionals have an excellent working experience there. Zurich Insurance is rated 22% above average by Customer Service Representative/Data Analyst professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

32 reviews

4.0

Oct 1, 2024

Great culture relaxed approach

Data analyst

Recommend

CEO approval

Business Outlook

Pros

They Offered Flexible work hours

Cons

Not much to report on cons

3.0

Aug 27, 2024

good

Data analyst

Recommend

CEO approval

Business Outlook

Pros

flexible time and envirnoment. good vulture

Cons

flat structure, underpaid, lack of s

Zurich Insurance Response

Thank you for your feedback! We're thrilled to hear that you appreciate the flexible work schedule and positive environment at Zurich. Our commitment to fostering a great culture is a top priority, and it's wonderful to know that it resonates with you.

5.0

Jul 23, 2024

Amazing Company

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits packages Significant PTO Many company holidays

Cons

Could increase pay packages minimally

Viewing 13 - 15 of 32 Reviews

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Zurich Insurance

Zurich Insurance Customer Service Representative/Data Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great culture relaxed approach

good

Amazing Company

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