Zurich Insurance Customer Service Representative/Data Analyst reviews

The company takes on huge amounts of work, over-promising to clients. Devs are never given time to work on technical debt. Their skill levels are very underdeveloped. There is a "Dead Sea Effect" in the company - mostly new people or very senior (to the company) employees are present, nobody in between. The seniors are very not-caught-up with technology. Questionable technological choices pop up all the time, with people not understanding basic workflows and engineering practices Every change is gated behind complicated approval processes and repetitive meetings. Half of the planned sprint work does not get done due to ad-hoc requests by managers who push the team into overtime. The Ljubljana offices are the worst office space I've ever seen. Due to working with antiquated and very company-specific processes, working here for too long leads to career stagnation.

Slow processes and change, as with any big corporation