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      arrivia

      Engaged Employer

      arrivia reviews

      3.5

      60% would recommend to a friend

      (846 total reviews)
      avatar

      Mike Nelson

      64% approve of CEO

      56% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      arrivia has an employee rating of 3.5 out of 5 stars, based on 846 company reviews on Glassdoor which indicates that most employees have a good working experience there. The arrivia employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      846 reviews
      1.0
      Jan 2, 2025

      Run - don't work here!

      Po
      Recommend
      CEO approval
      Business Outlook

      Pros

      Initially, great company, went downhill super fast when CTO/CPO left or were pushed out by someone from the past who decided to show their ugly head and thought they could do better - they are not doing anyone any favors by staying!

      Cons

      Nothing changed no matter what was stated to managers/Leadership about the lack of direction. Bonuses/raises were non-existent in the 18 months I was there. I felt I was not valued by being told I would not be participating in the 2024 bonus plan! So off I went searching for another company that valued my contributions. The one person who screwed up this whole company is still there. So Stay Far, Far Away! BTW, the CEO is a spineless individual with no real concept of running this company.

      avatar
      arrivia Response
      1y
      Thank you for sharing your feedback. We are sorry to hear about your experience during your time with us. We strive to create a supportive and rewarding environment for all our employees, and are constantly reviewing all areas withing the business for improvement. We take all comments like these very seriously and ask that you please reach out to Human Resources at humanresources@arrivia.com so that we can discuss your experience in more detail. We'd also like to add that we have available 24/7, all year round, to all team members, an anonymous and independent ethics hotline where they can voice their concerns anonymously at any time where matters like these can be investigated and resolved with total confidentiality.
      1.0
      Dec 14, 2024

      Terrible experience

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good earnings, achievable goals, thats it

      Cons

      Terrible communication, worst leadership ever (rude and unethical treatment)

      avatar
      arrivia Response
      1y
      Thank you for sharing your feedback. We are concerned about your comments regarding communication and leadership as we take this seriously. We are always looking for ways to improve our communication practices and demonstrate valuable leadership so would appreciate you reaching out to humanresources@arrivia.com to discuss any examples where you believe we fell short. We are committed to creating a positive work environment for all arrivia employees. Thank you again for your feedback. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to us at hello@arrivia.com
      2.0
      Dec 12, 2024

      Sounds nice in the beginning and after became a nightmare

      Travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice colleges Work from home Different environment A lot of culture

      Cons

      The salary without the commission it's very low, the system of the company it's too complicated too many tools and you can get lost very easy. You can make a good money but just after months of experience, in the first year you will probably survive just with the minimum salary. Too much pressure and absurd goals. They use tools and system very old and it's very rudimentary, make the job very hard. The company it's huge and still use the computer like 1990. The shifts are very late and you can just change after 6 months or more, normally you need wait for a 1 year to change your schedule for a different one.

      avatar
      arrivia Response
      1y
      Thank you for sharing your feedback. We appreciate your positive comments about our work-from-home policy, diverse environment, and cultural richness. We are glad to hear that you enjoyed these aspects of your experience with us. We also understand the concerns you listed. We are continuously working to improve our compensation packages and streamline our tools to make them more user-friendly. Your feedback about the training program is valuable, and we are committed to enhancing it to ensure that all employees feel confident and capable in their roles. We are also actively exploring ways to upgrade our tools and processes to make the work environment more efficient and less stressful for our employees. Thank you again for your insights. We are dedicated to making improvements and supporting our team members. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out at hello@arrivia.com
      Viewing 55 - 57 of 846 Reviews
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