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arroHealth

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arroHealth Remote Coder reviews

2.5

19% would recommend to a friend

(11 total reviews)

Ed Coleman

Not enough data to show CEO approval

19% positive business outlook

Ratings by category

5.0

Diversity & inclusion

3.0

Compensation and benefits

2.7

Work/Life balance

2.6

Career opportunities

2.0

Culture & values

2.0

Senior management

Ratings by demographic groups

Reviews by job title

11 reviews
3.0
Sep 28, 2016

Could be worse, could be better...

Remote medical coder
Recommend
CEO approval
Business Outlook

Pros

Schedule is super flexible. Set your own hours a week in advance. If you miss for some reason, super understanding and let you make up hours. New Chat App feature to speak with auditors while coding a chart, if you have questions.

Cons

Little to no communication from supervisors or corp. Lack of charts and projects. Turnover rate in upper management is unnerving. They continued to hire more coders, even though the current FT coders couldn't hit 40 hours a week due to lack of charts.

avatar
arroHealth Response
9y
Thank you for your feedback. Our flexible schedule has always been one of our high points. The coding department is currently undergoing structural changes. The changes will help with communication issues. Better communication with our remote employees is one of our top concerns.
2.0
Sep 17, 2016

Remote Coder

Remote medical coder
Recommend
CEO approval
Business Outlook

Pros

Create your own schedule. Fair enough platform to work. Reasonable benefits. Co-workers are nice in general.

Cons

Chaotic due to unseasoned or novice management. The pressure is there. This company makes you feel as if you promised your first born child to them. And they will discard you on a whim. Extraordinarily high turn over rates. Unreasonable expectation at times. They no longer pay for your time reading or creating any e-mails.

avatar
arroHealth Response
9y
Thank you for the feedback. We are working on restructuring the department and making changes to make it better. It is never the intention of ArroHealth for you to feel that way regarding pressure and that expectations are unreasonable. I will advise you to speak with the Training & Development Director to voice your concerns.
2.0
Sep 8, 2016

Better off now

Remote coder
Recommend
CEO approval
Business Outlook

Pros

What training I did get helped me for my real job now.

Cons

If you were one of the ones fired from them during their training don't give up. I found another HCC position that has more in depth training and I'm doing great. I don't think it's fair to throw people to the wolves and then fire them for not meeting unrealistic expectations. Don't develop a bad rep for this.

avatar
arroHealth Response
9y
Thank you for your feedback. We have made changes to the training and are continually working on structuring our training better. Feedback received contributes to us being able to change things. Training has been increased from one or two day training but to a week long 40 hour training.
Viewing 4 - 6 of 11 Reviews
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