bp Customer Service (CSR) reviews

3.6

58% would recommend to a friend

(283 total reviews)
avatar

Meg O’Neill

100% approve of CEO

36% positive business outlook

Customer Service (CSR) employees have rated bp with 3.6 out of 5 stars, based on 283 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. bp is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

283 reviews
3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

co-workers slight discount and small fuel discount free coffee (1 per day per shift)

Cons

management corporate actively works against both your management and you BP is actively trying to pay their staff less than minimum wage if you start before 12 on a saturday you dont get weekend rates

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to work on Saturday only, bro. I would say from morning 6 AM to 9 AM. There would be less traffic in the gas station.

Cons

There will be lot of customers having a bad day, trying to take it on us, there will be customers trying to steal, and most problematic thing is not. The customer is the manager who is being very little and squeezing every bit of the employees to work.

Viewing 4 - 6 of 283 Reviews

Glassdoor has 8,868 bp reviews submitted anonymously by bp employees. Read employee reviews and ratings on Glassdoor to decide if bp is right for you.