bp Customer Service (CSR) reviews

3.6

54% would recommend to a friend

(283 total reviews)
avatar

Meg O’Neill

100% approve of CEO

36% positive business outlook

Customer Service (CSR) employees have rated bp with 3.6 out of 5 stars, based on 283 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. bp is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

283 reviews
3.0
Mar 2, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Working casually the hourly rate is quite comparable.

Cons

Many different managers in the 12 months.

4.0
Feb 17, 2026

Great Team

Recommend
CEO approval
Business Outlook

Pros

Good pay and provides stability

Cons

They currently cut hours nowadays

Viewing 10 - 12 of 283 Reviews

Glassdoor has 8,869 bp reviews submitted anonymously by bp employees. Read employee reviews and ratings on Glassdoor to decide if bp is right for you.