eBay reviews

3.9

73% would recommend to a friend

(5,667 total reviews)
avatar

Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

some descent engineers who usually leave as soon as they get a job in faang

Cons

1. There is no career growth opportunities for people with technical background. Most of the science teams at the level of directors/VPs are led by non technical people. In my organization, the average time for non technical people to get promotion was around 1-2 years but for technical people was more than 3. 2. A large number of technical teams have non technical managers. Such managers have a hard time evaluating the quality of the work that their employees has accomplished. Instead, they rely on gut feelings and biases to give promotions 3. The performance review and calibration is so flawed that managers can easily game the system. No one checks the accuracy of performance reviews and managers can easily fabricate the evaluation forms and get employees fired 4. If your manager wants to give your position to his friend or just simply does not like you, there is no one at eBay (including HR) to stop that from happening. There are numerous times that HR assisted managers in creating a paper trail and getting employees fired 5. Although HR claims that they are interested in diversity and inclusion, they do not actually care about such issues. If you have issues related to that, HR puts you in the layoff list. 6. If the team culture is toxic and your manager does not care, there is no one at eBay who helps

avatar
eBay Response
5y
Thank you for your feedback! We care about hearing more regarding your experience, so we'd invite you to share additional details with us so we can be of assistance. If you'd be willing to share more info, please email glassdoorfeedback@ebay.com.
4.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, amazing co-workers, great ergonomics, schedule doesn't change much, company usually has good intentions. Metrics are reasonable to get a quarterly bonus (put it in your 401k so it's not taxed away) Attendance policy has become much better. (Find a good team lead and try to stick with them)

Cons

Hard to move anywhere. Pay doesn't increase that much, can be up to 5% yearly but even if your a top performer, some Team leads will find a reason to make it 2%...can be back to back and overwhelming with no Sr. agent support anymore. Don't trust anyone. You get in trouble for doing things for the customer on their account when they ask you to. No sick time, if your sick you lose pto for the year. Cell phone police! We help customers on the app on our phone and get yelled at for having it out...what are we in school???

2.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

* Big company * CEO has vision (but it will take years to change the engineering team culture) * People recognize it (Although they seem to be sad that you are working there and start asking why you are not working at Amazon) * Good work life balance * Some colleagues very helpful and knowledgable * Free breakfast

Cons

* They mostly hire average people. If you are above average, you will have a hard time growing. Your ideas get shot down, you get resistance from low performers. *Most senior people wont help you learn the process and tools and there is very less documentation about them. I believe this is a way to keep your seat: Do not write documentation so you cannot be replaced easily by a better engineer. *If you are average or below average you are in paradise. You will get promoted even if you just do minimal work but stay in the company. No incentive to care about the product, the code , or whatever you are doing. * They don't keep up with the technology at all. For almost every tool, they use a custom in-house built one which is 3x worse than an open source one everybody out there is using. * After spending years here you will learn almost nothing new because everything is custom made. It is only relevant if you stay at eBay. If you leave, that knowledge is not valid anywhere else. That is why senior engineers are trying to save their seats by politics and not allowing new engineers to learn. * To write one line of product code, you need to learn about 10 custom build frameworks which do not have API documentation. You just keep asking around, creating help tickets.

avatar
eBay Response
9y
We appreciate your feedback. As a company that strives for a great work experience for all employees, we are sorry to hear of some of your experiences. We would like you to know that your feedback has been heard.
Viewing 4 - 6 of 5,667 Reviews

Glassdoor has 7,003 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.