eBay reviews

3.9

73% would recommend to a friend

(5,667 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Brand recognition; the auction site is a great "equalizer" for mom-and-pop sellers against bigger companies on the web; great people - smart, passionate, caring; great corporate value, which are: (1) Lead Completely (2) Keep It Human (3) Trust One Another (4) Practice Judgment

Cons

Long hours; low base pay - compensation based on model when the company stock was returning 20% or more per year; management a bunch of MBA gear heads who do not understand the business and rarely use the auction site

2.0
Feb 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The people, both internal and external to the company.

Cons

promotions/advancement are not based on competencies - based purely on who you know. Salaries/compensation are not uniform - again based on who you know or who you are related to. Many, possibly most middle managers (Directors & VPs) are very poor leaders: highly risk averse (aren't interested in any ideas that didn't come from above or can't be implemented in less than a month) and micro-managing (they tell you how to do your job, when they should focus mostly on what job to do). Musical chair city - there is no growth in positions in the company, so most open roles are filled friends and family, and the few promotions are extremely competitive and typically go to non-threatening employees with little vision but a high willingness to do exactly what they're told by micro-managing leaders. Business decisions are made based on internal considerations (how many sales do we want? what does X high-level person think?) instead of external conditions (what is the market for this opportunity?) If you have an advanced business or technical degree, forget everything you've learned - you won't use it. Line groups have goals but rate people by personality rather than goal achievement; staff groups fight constant turf battles and churn pages of meaningless presentations. Manager level positions are highly tactical jobs that could easily and cheaply be filled by people straight out of undergrad. It's easy to get fooled because everyone seems nice. But don't believe it. You work here long enough, you learn to watch what they do, not what they say.

1.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for eBay is to gain insight into what it is like to work for a company that is being managed by executives who are completely out of touch with their customers and overall trends on the web. IF YOU'RE A GLUTTON FOR LIVING IN A CASE STUDY IN THE MAKING...

Cons

Inane quarterly reviews, where original thinking and any level of risk taking is frowned upon. Whatever you do...don't propose that you jostle the 'Golden Goose'. Management plays up the culture of innovation from the Pierre legacy and then repeatedly underfunds anything having to do with true innovation. They They're driven by PR spin and fear without looking inward to the talented people who used to work there.

Viewing 10 - 12 of 5,667 Reviews

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