-PTO system isn’t the best -You often are pushed through departments in large cohorts, even if you don’t want to be (for example, moving from buy/sell to returns without applying) -Pay structure is incredibly (and probably intentionally) obtuse which makes it very difficult to discuss pay with coworkers or request raises. -Shift bids are a nightmare and always anxiety inducing as it often happens without warning and can change your schedule completely. -Poor management, or sometimes no management if between hiring, can make the job miserable and exhausting. -Big focus on metrics, though the systems of displaying metrics are often confusing and targets change semi regularly. Might not bother some people, but I didn’t enjoy this aspect of the job. -General customer service exhaustion. People get very heated over their money, feedback, etc. This isn’t specific to eBay but a down side for sure. -GIFT CARDS. Almost everyday you will talk to someone who fell for a gift card scam and there is NOTHING we can do about it. While it makes sense, I wish the system would be revalued somehow. These are also exhausting and very sad calls, and an absolute drain. -Communication between departments can be unclear and frustrating- seems to be a lack of cohesion here and you will definitely run into miscommunications and incorrect transfers -Some exciting and innovative programs and lines of business, BUT lots of complaints about these, especially once eBay became their own payment processor. Program rollouts can be confusing and poorly thought out.
