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      eBay

      Engaged Employer

      eBay reviews

      4.0

      74% would recommend to a friend

      (5,675 total reviews)
      avatar

      Jamie Iannone

      81% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Senior management

      eBay has an employee rating of 4.0 out of 5 stars, based on 5,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Jul 23, 2021

      eBay Work Experience

      User interface designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      great collegial atmosphere flexible work location and work day

      Cons

      very top down culture randomization of resources due to unclear priorities that shift a lot work time is not efficiently spent (meetings take over meaningful contributions)

      3.0
      Apr 6, 2021

      Payments is not "real" eBay

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great mission - High impact work - Decent compensation, though not inline with FAANG

      Cons

      - Autocratic payments leadership, tends to micromanage everything - Payments leadership never takes blame for anything but always looks for people to blame, both within and outside of payments - extremely frustrating - Inability to make a decision and stick with it. Decisions are constantly revisited causing teams tremendous churn - Payments leadership team says the right things to employees, but doesn't act accordingly (e.g., WLB has been in the toilet for 2 years, yet all we get is a no meetings day - that is actually filled with meetings - once a month? PayPal does proper days off once a month)

      avatar
      eBay Response
      5y
      Thank you very much for your time and feedback. We're sorry to hear that you felt like the culture and other parts of your current role don't line up with the eBay way. If you'd like share more, we'd be grateful. Please feel free to email us at glassdoorfeedback@ebay.com.
      2.0
      Nov 20, 2020

      Managed Payments

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are nice and pay is great

      Cons

      Training was lacking and chaotic. The job is also very high stress and we're suppose to spend our own time, off the clock, every day, setting up our at home work station, tools, and stay on top of emails. eBay claims to be "people centric", but that has not been my experience. I feel more neglected and rushed to take as many calls as quickly as possible.

      avatar
      eBay Response
      5y
      Howdy and thank you for this review. We're happy that you've been able to enjoy our benefits and compensation - those teams work tirelessly to ensure that you and other members of our community are taken care of. Sorry to hear about the frustrations that you've felt with load management and availability of leaders. We'll pass this information along, but if you have anything else you'd like to share, please email glassdoorfeedback@ebay.com.
      Viewing 253 - 255 of 5,675 Reviews
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      Glassdoor has 7,013 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.