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      eBay

      Engaged Employer

      eBay reviews

      4.0

      74% would recommend to a friend

      (5,675 total reviews)
      avatar

      Jamie Iannone

      81% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Senior management

      eBay has an employee rating of 4.0 out of 5 stars, based on 5,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Oct 31, 2020

      eBay new employee review

      Senior researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really interesting work, solving real business issues, people want to work with you, expertise is appreciated and expected, people are very helpful

      Cons

      on boarding is not as structured as I would have liked (remote due to COVID changes), lots of self guided material, had to make my own connections and figure out most of the people that could help me on board

      avatar
      eBay Response
      5y
      Thanks for your review. We're glad that you feel that the work is interesting and the people are helpful and supportive! Sorry to hear about your frustration with onboarding during this global pandemic - if you have any suggestions on how we can improve, email glassdoorfeedback@ebay.com.
      5.0
      Oct 11, 2020

      Very diverse amazing people to work with!

      Gcx bse customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing work culture. Very diverse.

      Cons

      Metric driven. Long training period for entry level job.

      avatar
      eBay Response
      5y
      Howdy and thank you for sharing your comments with us. Diversity is key to keeping eBay as unique as each of our amazing community is, so thank you for supporting our efforts! Starting new roles can definitely involve a learning curve. If you'd like to share how you feel that eBay can improve with the onboarding of GCX roles, let us know at glassdoorfeedback@ebay.com.
      2.0
      Sep 21, 2020

      Could be better

      Gcx risk teammate ii - e2m
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay pretty well for a basic call center job. eBay does do good things for their employees. It is generally a good company.

      Cons

      The leads and coaches are horrible. You are basically on your own to figure stuff out. Training is decent, but when you are actually taking calls you can't get the same support. It is disheartening when you want to be a good employee, and you have to ask the same question multiple times to multiple people. It is about stats and not helping the customers. Honestly ridiculous.

      avatar
      eBay Response
      5y
      We're grateful for your time to leave this review. Sorry to hear about the experiences that you've felt with your leads and coaches. You've provided great advice on how eBay can improve and if you'd like to share additional insight, please don't hesitate to email glassdoorfeedback@ebay.com.
      Viewing 256 - 258 of 5,675 Reviews
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      Glassdoor has 7,013 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.