Is eClinicalWorks a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at eClinicalWorks have rated their employer with 3.2 out of 5 stars in 44 Glassdoor reviews. This is a lower than average score with the overall rating of eClinicalWorks employees being 3.6 out of 5 stars. Search open Technical Support Engineer Jobs at eClinicalWorks now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at eClinicalWorks .

Does eClinicalWorks pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at eClinicalWorks with 3.4 out of 5 stars based on 44 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at eClinicalWorks.

How happy are Technical Support Engineer professionals working at eClinicalWorks?

67% of Technical Support Engineer employees at eClinicalWorks would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Technical Support Engineer professionals have also rated eClinicalWorks with a 3.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.7 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at eClinicalWorks?

Software Specialist (272) , Strategic Account Manager (116) , Software Developer (66) , Project Manager (65) , Software Engineer (62) , Technical Support Engineer (44) , Implementation Specialist (34) , Product Manager (25) , Business Analyst (23) , Interface Implementation Specialist (23) , Software Training Specialist (23) , Product Analyst (18) , Software Tester (17) , SAM (16) , Team Lead (16)

What are the pros of working at eClinicalWorks according to real employee reviews?

"Good work culture and health lifestyle" ((in 85 reviews)); "Good benefits supplied for employees" ((in 69 reviews)); "Work life balance is good" ((in 62 reviews)); "Good work environment and heallty env" ((in 57 reviews)); "Diwali bonus after you will complete 1 year" ((in 52 reviews))

What are the cons of working at eClinicalWorks according to real employee reviews?

"some bad management" ((in 77 reviews)); "Fixed and very low salary hikes regardless of performance." ((in 66 reviews)); "Some Tl and managers are promoted based on their long tenure not because of their caliber." ((in 38 reviews)); "Lot of politics and favoritism." ((in 21 reviews)); "Office politics to the core." ((in 20 reviews))

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eClinicalWorks

eClinicalWorks Technical Support Engineer reviews

3.2

67% would recommend to a friend

(44 total reviews)

Girish Kumar Navani

73% approve of CEO

52% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.4

Compensation and benefits

3.2

Senior management

3.1

Work/Life balance

3.0

Career opportunities

Technical Support Engineer employees have rated eClinicalWorks with 3.2 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. eClinicalWorks is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

5.0

Jul 24, 2025

Good company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good policies for employees Job reliability

Cons

Not as such for now

1.0

Jul 16, 2025

Toxic Work Culture & Lack of Accountability

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

None Pros please do not join

Cons

Faced bullying and unprofessional behavior from both team members and managers No support system from HR when concerns were raised Managers from other departments often interfered inappropriately and contributed to the toxic atmosphere Lack of psychological safety made it hard to grow or speak up Poor leadership and zero accountability for misconduct

3.0

Jul 16, 2025

No career growth

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good Salary and Perks benefits

Cons

Night Shift and very hectic schedule

Viewing 10 - 12 of 44 Reviews

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eClinicalWorks reviews FAQs

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eClinicalWorks

eClinicalWorks Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company

Toxic Work Culture & Lack of Accountability

No career growth

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