eHealth reviews

3.0

39% would recommend to a friend

(930 total reviews)
avatar

Fran Soistman and Derrick Duke

50% approve of CEO

34% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

930 reviews
5.0
Dec 14, 2025

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Great Culture, decent benefits, good work life balance.

Cons

I haven't found any in the years I've worked here.

1.0
Dec 12, 2025

No Transparency

Recommend
CEO approval
Business Outlook

Pros

They pay for your license and the ability to work remotely

Cons

There is no transparency at all with this company and they lie to seasonal agents and make them work their tails off to make them think they will extend a permanent offer at the end which was told in training they do keep Agents but they don’t let you know til the very end that they aren’t keeping anyone. I wouldn’t recommend this company as an Agent nor as a customer either. Ehealth is a typical corporate company and only care about the bottom line and that’s it. As a customer if you work with an agent they might or might not be there anymore due to their business model of only utilizing agents for AEP with no real plans on keeping them. As an Agent go anywhere else not here they don’t care about you at all and as a customer there is point really as they don’t have access to all carriers anyways only a select few that only make sense for them to have if they can make profit plus you might get an agent who won’t have access to some and would have to transfer to an agent who does so all around makes such a terrible experience. They want us to lie and say we are the carrier knowing we are only a 3rd party broker. Transparency doesn’t exist here just fake smiles.

2.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

none except being at home

Cons

10 dollar commissions!!! enough said! horrible all around, ZERO incentives to maximize sales, you get nothing for being a top performer, also they base your (already pitiful) monthly bonus on schedule adherence! if you are on the phone during your break or lunch times, you are docked. go into personal for a minute for the bathroom = docked, late 30 seconds for break = docked... they make sure to not base pay on performance so that they can shark you as much as possible. what insurance agent wants to make 10 dollar commissions!!

Viewing 52 - 54 of 930 Reviews

Glassdoor has 990 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.