eHealth reviews

3.0

39% would recommend to a friend

(930 total reviews)
avatar

Fran Soistman and Derrick Duke

50% approve of CEO

34% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

930 reviews
5.0
Oct 9, 2025

New CEO and still great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team, Pay, job security, virtual work.... and just won great places to work award

Cons

Very busy and always changing work

1.0
Sep 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Idk nothing really it’s that bad

Cons

You are forced to be on the phones non stop taking calls from people who are lied to and most of them are incompetent m. Very stressful and bad for your mental health.

1.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits were competitive. There’s plenty of opportunity to make an impact quickly, because the company is often desperate for results. Some colleagues were sharp, motivated, and genuinely wanted to build better outcomes for customers.

Cons

Leadership instability is constant. Teams are built up, torn down, and left understaffed, which leaves one person to manage the work of what used to be entire teams. Directors often lack expertise in the areas they oversee and push responsibility downward without providing real support. Culture is political and undermining. Leaders pit departments against each other and use performance reviews as a tool to push people out rather than develop them. HR protects the company, not employees. Documenting issues won’t protect you when leadership decides to move on. Workload is unsustainable, with zero empathy for life events or family responsibilities. Management ignores feedback about burnout and capacity. Success is defined by subjective skills rather than actual results, which creates an unhealthy and unfair work environment. Very little vision or long-term strategy. Instead, constant short-term pivots and power struggles.

Viewing 61 - 63 of 930 Reviews

Glassdoor has 990 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.