Pros
Good people on the sales floor Plenty of food during AEP Good learning potential for starters Paid licensing and training
Cons
Leads dry up Major disconnect of upper management due high turnover. If you're not useful they become robotic. Lots of promises like, "It's hard to get fire from here" "Leads coming in are awesome" "Our comp plan is fantastic" "You'll be here a long time" "Leads coming in are highly convertible" "We are working hard to get you good leads" Disciplinary action to firing most common after AEP and happens every two weeks. Wish washy promise tactics to lull agents into thinking things are looking up. Highly micromanaged with no real answers to how to better perform and few leads to better perform. If you have disability like Asperger's, not recommended unless you are obsessed with job and can come through socially. *note: All true and no trade secrets given One sided management style. Low ranking sellers never get desired shift and are expected to perform like the top sellers with the best time slots.