eHealth reviews

3.0

39% would recommend to a friend

(930 total reviews)
avatar

Fran Soistman and Derrick Duke

50% approve of CEO

34% positive business outlook

eHealth has an employee rating of 3.0 out of 5 stars, based on 930 company reviews on Glassdoor which indicates that most employees have an average working experience there. The eHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

930 reviews
2.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good co-workers, decent pay.

Cons

This was my biggest problem with the place... The company markets itself to seniors in a very deceptive way. The TV commercials promised benefits that we had no way of fulfilling. Over half of my calls were from people who had no idea who they were calling, thinking they were just inquiring about benefits. My job was to sell them an insurance policy. It felt like the only way you could make decent money was by ripping people off.

5.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The biggest perk of working at eHealth is the feeling that you control your own income while still being part of a team. The amount of independence is great if you're willing to work hard, and working toward a common goal with your team fulfills a personal need to strive for something bigger than yourself. If you can work autonomously while taking feedback from your superiors, you can achieve whatever you want both financially and professionally. Benefits are great (insurance, paid time, 401k, etc) and income potential is very high. If you strive to make $100k+ per year, your days fly by and your life outside of work feels worth it for the grind.

Cons

The bonus structure for busy season feels a bit goal-heavy. However, with the ability to work overtime it is still achievable. Also, the licensing department needs more help. Once you are certified you shouldn't be waiting multiple weeks to have carriers unlocked. I attribute this to lack of staffing which is being worked on.

2.0
Aug 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Training program is exceptional . Very in-depth, 6 to 8 weeks long, prepares you to sell Medicare products. Strong Benefit package..401k match is very low. Employees are hardworking and most truly care about the senior population they work with in the Medicare market. One manager is new to company and seems to be invested in the teams success. The other manager spends most of the time telling you how great they are and how much they loves themselves...not exactly a way to promote team spirit.

Cons

So much time, money and effort are put into the training program but absolutely no effort is made to keep valuable people. Business 101 "Turnover = costs the company money." Compensation (commission or as they call it bonus) package is TERRIBLE no wonder its kept "secret" until you've been there for two months. Base pay is $15 per hour. During nine months of the year sales are very slow which makes it very difficult to support your family on your piddly income. The commission scale is ridiculously low as compared to working at other insurance brokerage firms. AND they lower the commission scale during the AEP time which is the only 3 months during the year you have an opportunity to make a living wage. eHealth keeps the majority of new business money and 100% of renewal money. The sales staff are professional level people and deserve to be paid accordingly. It is no wonder people move on so quickly - they leave for better pay and to be treated like adults by people who want them to succeed. If your employees succeed the company succeeds.

Viewing 835 - 837 of 930 Reviews

Glassdoor has 990 eHealth reviews submitted anonymously by eHealth employees. Read employee reviews and ratings on Glassdoor to decide if eHealth is right for you.