eLuma reviews

3.5

65% would recommend to a friend

(60 total reviews)

Jeremy Glauser

Not enough data to show CEO approval

63% positive business outlook

eLuma has an employee rating of 3.5 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eLuma employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

60 reviews
4.0
Jun 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, Flexible hours (part time or full time), access to materials library, good pay

Cons

No benefits, 1099 position, lack of community

avatar
eLuma Response
1y
Thank you for sharing your experience with eLuma! We're glad to hear that you appreciated the flexibility, work-from-home options, and access to our materials library. Your feedback about the need for a stronger sense of community is valuable, and we're working on initiatives to foster more connections within the eLuma Clinician Community. We appreciate your contributions during your time with us.
4.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits; flexibility; thought partnerships; potential for growth

Cons

Outdated practices in need of revision.

1.0
Jan 12, 2024

The Worst Place I Have Worked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In all fairness, eLuma does offer a few positives. The initial vision of the company is compelling and has the potential to drive meaningful work.

Cons

Joining eLuma initially seemed like a promising chapter in my career, but it rapidly devolved into a deeply troubling experience that profoundly affected my mental health and job satisfaction. This role has been the most challenging and negative professional experience I've encountered. From the outset at eLuma, it was evident that many operational aspects required significant refinement. Over time, thanks to the collective efforts of committed team members, we began to witness tangible progress. However, these improvements were consistently overshadowed by the attitude of senior leadership. Their approach was often dismissive, focusing on minor imperfections and overlooking the broader strides we had achieved. It was particularly disheartening to witness our hard work being diminished in team meetings. A recurring issue with the leadership was their tendency to highlight problems without considering their historical complexities. They frequently amplified minor issues and critiqued the team for not resolving them sooner. This style of communication felt more demoralizing than constructive, leaving us feeling devalued and misunderstood. The CEO, Jeremy, presented an outward appearance of understanding, but this was misleading. His private reactions were unexpectedly severe, accusatory, and confrontational, fostering an atmosphere of fear and doubt. This behavior quickly eroded my sense of trust and security within the workplace. Some people's near cult-like adoration of him, as noted in another review, is not only bizarre but also misleading. In my role, I often found myself in a precarious balance between taking initiative and inadvertently overstepping boundaries. The inconsistency was jarring: one day praised, the next day criticized for minor issues, and then back to being lauded. This erratic back-and-forth felt almost abusive. The pervasive micromanagement from senior leadership severely restricted our ability to make independent decisions, leading to a stifling and confusing work environment. Their frequent disregard for the nuances of ongoing projects, along with directives on tasks we were already addressing, underscored a significant disconnect with the team. The leadership's approach often led to hasty and poorly considered decisions. Coupled with the constant pressure and unpredictable, often harsh feedback, the work atmosphere became exhausting and disorienting. Reflecting on my time at eLuma, I am left with a profound sense of disappointment. The stark contrast between the senior leadership, particularly Jeremy's misleading demeanor, and the team was a far cry from the empowering and forward-thinking environment that had been promised. This review, while critical, honestly reflects the reality of a workplace where employee well-being is significantly compromised by a culture dominated by fear, excessive control, and a lack of appreciation for team efforts.

avatar
eLuma Response
2y
Thank you for your candor; hearing about our past employees' experience at eLuma helps us keep moving onward and upward. Here at eLuma, we are constantly seeking to provide students with the opportunities and resources they need to be successful, and at times, we have blurred the lines of our priorities when working to achieve that goal. We are polishing our processes daily to enhance clarity, further define responsibilities/expectations, and increase efficiency to continue serving our students and maintain our 3-year award-winning top workplace.
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Glassdoor has 94 eLuma reviews submitted anonymously by eLuma employees. Read employee reviews and ratings on Glassdoor to decide if eLuma is right for you.