ebbo reviews

3.1

47% would recommend to a friend

(115 total reviews)
avatar

Tom Caporaso

58% approve of CEO

40% positive business outlook

ebbo has an employee rating of 3.1 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ebbo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

115 reviews
1.0
Nov 4, 2022

Horrible Place to Work

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, That's about it

Cons

Management that is so out of touch with anything on this earth. Senior Leadership that thinks they know best when they don't. Layoffs in which HR will respond, we're sorry you may think negatively to these layoffs....I don't care about you laying off people, it happens. What isn't right is that the senior leadership team should be held accountable for their actions of guiding this company the way that they did, and that is to the gutter. Empty promises of good things to come, only to succumb to absolutely nothing besides layoffs, team morale at its absolute worst and wondering why you work here every day. Save the traditional "we are sorry you feel this way, or we understand you are frustrated by the layoffs" and actually do something. The one that actually cared the most were the ones you laid off, and I cannot wait to see the demise of this company at the end of the year due to incompetence.

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ebbo Response
3y
Thank you for taking the time to write a review. We did have to make the hard decision to leave the promotions agency business and focus exclusively on the loyalty business which did result in layoffs. However, as you have heard through our town hall meetings, the loyalty and direct business are very healthy business lines with significant growth trajectories that will continue to drive profitable business in the future. If you’d like to speak with a member of People Operations to discuss your thoughts, please feel free to reach out.
2.0
Nov 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Been at Clarus for a while, experienced a lot while there, but here are my over arching thoughts... If you get a great manager who's focus is all about your career growth you will enjoy working there. But they are few and far between. Client services team is the strongest team they have with a lot of growth opportunties- highly recommend Clarus if you want to go into that field.

Cons

- Poor decisions in the past few years from leadership- went on a hiring frenzy, acquired a new company and then laid 1/3 of the workforce recently. - High turnover rates due to poor management -Brings outside politics to work environment -Pay and benefits not anything out of the ordinary from other companies -Lost the positive culture they once had after Covid hit -Several departments are toxic, gossipy and have cliques. -Lack of diversity in thought. The ones who are the decision makers or have a voice all think the same and have for years. -Rely on the same strategies and ways of doing things for too long, not keeping up with the ever changing ecommerce market. Worried for the long term longevity of this company if nothing drastic changes.

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ebbo Response
3y
Thank you for taking the time to write a review. We understand you may be feeling negatively as a result of the company layoff a month ago. We did have to make the hard decision to exit the promotions agency business and focus exclusively on the loyalty business which did result in layoffs. However, the loyalty and direct businesses are very healthy and will continue to drive profitable business in the future. Additionally, although we did see an increase in turnover rate for a time as did many other companies, we saw that level out and will continue to look for ways to implement suggestions made that we find will continue to build culture. Thank you for your feedback and suggestions.
2.0
Oct 26, 2022

Sold Out

Recommend
CEO approval
Business Outlook

Pros

The company was solid, the people were great to work with.

Cons

The company was sold and merged with Clarus Commerce. 6 months later they laid off Over 130 people by Zoom call.

Viewing 58 - 60 of 115 Reviews

Glassdoor has 122 ebbo reviews submitted anonymously by ebbo employees. Read employee reviews and ratings on Glassdoor to decide if ebbo is right for you.