ecobee reviews

Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! We’re growing quite quickly, and with that comes all of the challenges of maintaining great communication and openness - our team is always open to hearing your ideas and concerns! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.

Thank you for your feedback from your time with our Customer Support team. To support our high rate of growth, we continue to add to the team to ensure we have the staffing in place to provide a high level of customer service and ensure a good work/life balance. The team is working on a process to release the schedule further in advance while also expediting the approval process for days off. We are continuing to improve the way we do business with some new tools which will help us to do so moving forward. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.