ecobee reviews

3.2

43% would recommend to a friend

(322 total reviews)
avatar

Greg Fyke

44% approve of CEO

54% positive business outlook

ecobee has an employee rating of 3.2 out of 5 stars, based on 322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ecobee employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

322 reviews
2.0
Aug 24, 2018

Nothing special

Recommend
CEO approval
Business Outlook

Pros

There are free snacks for a few hours in the day until they run out.

Cons

Very significant pay equity issues.

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ecobee Response
7y
Hello, thank you for taking the time expressing your thoughts and concerns. We have a compensation process in place that ensures we are being equitable not only internally but also paying in line with market salaries. We endeavor to be open and transparent about our processes with all employees, so if you have any questions, don’t hesitate to reach out to the HR team who would be happy to discuss with you at any time. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
1.0
Aug 15, 2018

POOR Scheduling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training Nice staff Room to grow Ok Salary

Cons

POOR scheduling Same people are doing mornings, evenings and nights One month night, second morning, third evening and sometimes afternoon NO FIX SCHEDULE Their health and family suffers No work life balance Many good employees left due to poor scheduling and company always short of technical support staff

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ecobee Response
7y
Thank you for your feedback from your time with our Customer Support team. To support our high rate of growth, we continue to add to the team to ensure we have the staffing in place to provide a high level of customer service. With that said, work-life balance is important to us at ecobee, and our scheduling provides two consecutive off days every week. Our schedule in place is required to support customers throughout North America, and we are very transparent with the scheduling process through the hiring process. Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
5.0
Jul 4, 2018

Best technology company to work at in Toronto

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love the growth and opportunities. Lots of smart people to learn from. Location is a pleasure to come to every day, down by the lake. Just watched the England / Colombia game on the big screens in the kitchen too!

Cons

Food options near the office could be better.

Viewing 265 - 267 of 322 Reviews

Glassdoor has 381 ecobee reviews submitted anonymously by ecobee employees. Read employee reviews and ratings on Glassdoor to decide if ecobee is right for you.